Senior Product Manager - Education

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations. The Senior Product Manager - Education connects product strategy, execution, and customer adoption for products serving the education market, ensuring product priorities align with market needs.

Responsibilities:

• Define and evolve product workflows across key education domains such as admissions, financial aid, and student services; partner with customers and field teams to ensure workflows reflect the real-world needs of educational institutions
• Work across product, engineering, and customer-facing teams to translate business priorities into clear product direction and executable plans; collaborate closely with engineering to define solutions that are scalable and consistent across the broader product ecosystem
• Maintain visibility into product priorities, customer commitments, and delivery risks; ensure the right context is available for prioritization and sound decision-making
• Lead prioritization and planning discussions; frame tradeoffs and challenge misalignment between planned work, customer needs, and execution
• Partner with sales, marketing, and solution teams to shape go-to-market plans; ensure product capabilities, positioning, and timing align with how institutions evaluate, buy, and adopt solutions
• Take ownership of outcomes across the full product lifecycle from concept through delivery and adoption; use data to make informed decisions that drive measurable results

Requirements:

• Bachelor's degree or equivalent experience with proven experience in product management within a technology or SaaS environment, managing products across the full lifecycle from concept through delivery and adoption
• Demonstrated ability to operate in complex, cross-functional environments, working across product, engineering, and customer-facing teams to drive outcomes
• Ability to manage prioritization across competing needs, balancing customer impact, business objectives, and technical constraints; proven track record of bringing structure to ambiguous situations and ensuring follow-through
• Strong analytical thinking and sound decision-making skills with experience using data to inform product, business, or operational decisions
• Ability to influence and align stakeholders without direct authority; strong communication skills with the ability to work effectively with cross-functional teams at various levels
• Experience working within education environments (higher education or K-12), with familiarity in domains such as admissions, financial aid, student records, or student services
• Experience designing or improving operational workflows in complex environments, particularly where processes are manual, fragmented, or span multiple systems
• Experience working closely with customers or field teams to understand how solutions are adopted and used in practice
• Ability to connect work across multiple teams or product areas, ensuring consistency and alignment within a broader product ecosystem
• Interest in how institutions use data and workflows to improve decision-making and operational outcomes