Sr Business / Data Analyst, IAM

NBCUniversal is one of the world's leading media and entertainment companies, and they are seeking a Sr. Business/Data Analyst to support Identity and Access Management (IAM) operations. This role involves using data, reporting, and analysis to drive operational insight and support governance visibility, while also serving as a liaison between technical teams and business users.

Responsibilities:

• Assume full operational support of existing Power BI sites and reports, following the agreed transition plan
• Maintain and enhance Power BI dashboards to ensure alignment with evolving IAM, IGA, security, and business needs
• Gather, document, and validate new requirements for reporting or analytics enhancements from IAM, IGA, compliance, and leadership stakeholders
• Translate business requirements into functional specifications for Power BI dashboards, recurring reports, or ad hoc data solutions
• Ensure data integrity, accuracy, consistency, and reliability across all Power BI outputs
• Partner with data owners and technical teams to refine source logic, resolve data quality issues, and improve reporting usability
• Analyze structured and unstructured data to uncover trends, identify operational gaps, assess risks, and provide actionable recommendations
• Perform root cause analysis when reporting issues, compliance gaps, vulnerability trends, or operational breakdowns are identified
• Build clear, accurate, and visually effective PowerPoint presentations for executive-level audiences, including leadership summaries, key insights, risks, trends, and recommended actions
• Create dashboards, visualizations, reports, and written summaries that move beyond data collection and explain what the data means, why it matters, and what actions should be taken
• Conduct ad hoc data pulls and analysis to support operational reviews, compliance discussions, leadership briefings, and strategic initiatives
• Synthesize complex technical or operational information into concise messages appropriate for both technical and non-technical stakeholders
• Own and manage the tracking and coordination of vulnerability remediation tasks across IAM systems
• Support IGA-related compliance activities, ensuring timely data reporting and alignment with internal audit and governance frameworks
• Partner with remediation owners, application teams, infrastructure teams, and compliance officers to ensure task closure, accurate status reporting, and appropriate escalation of blockers
• Maintain accurate trackers, status updates, and evidence artifacts required to support governance, audit readiness, and operational transparency
• Identify recurring issues, process bottlenecks, and ownership gaps; recommend practical solutions to improve remediation throughput and reporting accuracy
• Serve as a key point of contact for data, reporting, compliance status, and operational analysis questions across IAM, compliance, and leadership teams
• Document business and technical requirements, data definitions, reporting logic, process steps, assumptions, and decision points
• Facilitate recurring meetings to review open compliance tasks, report delivery timelines, backlog prioritization, risks, and follow-up actions
• Operate as a proactive problem solver who clarifies ambiguity, identifies dependencies, raises risks early, and brings recommended options to management
• Contribute to continuous improvement by identifying manual processes, recurring defects, data gaps, or workflow inefficiencies that can be improved through reporting, automation, documentation, or process redesign

Requirements:

• Bachelor's degree in Information Systems, Computer Science, Data Science, Business Analytics, Cybersecurity, or a related field; equivalent experience may be considered
• 5+ years of experience in a business analyst, data analyst, reporting analyst, operations analyst, or related role
• Strong proficiency with Power BI, Excel, data modeling principles, and the ability to validate data for accuracy and completeness
• Demonstrated ability to create polished PowerPoint presentations appropriate for executive-level audiences, including concise narratives, clear visuals, and actionable recommendations
• Ability to think strategically and connect day-to-day reporting, compliance, and remediation activity to broader IAM, security, audit, and operational objectives
• Self-starter with the ability to manage assigned work with minimal supervision, organize priorities, meet deadlines, and proactively communicate risks or blockers
• Understands how to investigate issues, identify root cause, assess impact, and help build sustainable solutions rather than only reporting the problem
• Experience coordinating remediation, compliance, audit, governance, or operational follow-up activities in a security or IT operations environment; IAM/IGA experience preferred
• Ability to interpret data, identify trends, explain findings, and communicate conclusions in a clear, concise, and business-relevant manner
• Familiarity with vulnerability tracking, ticketing, or compliance systems such as ServiceNow, Qualys, V-Minion, or similar tools is a plus
• Excellent written and verbal communication skills with strong attention to detail, formatting, accuracy, and audience-appropriate messaging
• Strong time management, organizational, follow-up, and multitasking skills in a fast-moving operational environment