Lead Forward Deployed Engineer (AI-Native Software Development )

JetBrains is a company that builds intelligent tools for developers and development teams, serving over 15 million developers worldwide. The Lead Forward Deployed Engineer will work directly with enterprise customers to deploy JetBrains Central, help organizations transition to AI-native development, and mentor other engineers in the process.

Responsibilities:

• Architect and manage deployments of JetBrains Central into enterprise development environments, CI/CD systems, and internal developer platforms
• Mentor and support other FDEs, sharing architectural expertise and scaling the team's deployment practices
• Drive organizations' transition from ad-hoc AI experimentation to governed, AI-native development workflows
• Help organizations establish their own AI governance, including security policies, access management, and data privacy controls
• Enable observability for AI-driven development, helping organizations understand their AI usage and code-generation patterns, as well as AI’s impact on productivity
• Design sustainable AI adoption strategies, including for usage controls and cost visibility across multiple model providers
• Integrate our cloud-based agent execution layer so AI agents run securely and at scale
• Partner closely with JetBrains product teams, shaping the platform based on real-world deployments and customer feedback
• Create delivery frameworks and train JetBrains partners to deliver the desired scope of service

Requirements:

• 10+ years building or operating production software systems, with at least 3 years in a customer-facing technical role (Solutions Architect, Forward Deployed Engineer, Principal Consultant, or similar)
• Proficiency in Java or Python, with the ability to read, debug, and extend customer code in production environments
• Experience building or integrating developer platforms, infrastructure systems, or software solutions
• Demonstrated experience navigating enterprise procurement, security review, and architecture review processes
• Familiarity with modern development workflows (CI/CD, developer environments, internal developer platforms, etc.)
• Strong problem-solving skills and the ability to operate in fast-evolving technical environments
• Willingness to travel domestically to customer sites
• Hands-on experience with LLM evaluation, prompt engineering at scale, or agent orchestration frameworks (LangGraph, AutoGen, CrewAI, or similar)
• Experience operating in environments regulated by SOC 2, FedRAMP, HIPAA, or similar
• Experience with industry-specific solutions (fintech, telco, retail, healthcare, etc.)
• Prior experience in solutions engineering, consulting, or forward-deployed engineering roles
• Familiarity with the JetBrains ecosystem or developer productivity tooling