Service Engineer, Automation

Körber Pharma is a company that fosters innovation and collaboration, aiming to develop future technologies. The Service Engineer, Automation role involves troubleshooting and modifying PLC programs, supporting retrofits and repairs, and providing customer service in a dynamic environment.

Responsibilities:

• You will troubleshoot and modify PLC programs to automate machines using Allen Bradley Studio 5000 software or B&R Automation Studio
• You will navigate and update the operator interface for machine control using Allen Bradley FT View Studio
• You will work with Service Engineering to support retrofits, changes, and repairs
• You will identify obsolete components and suggest upgrades for customers
• You will provide suggestions for design improvements or changes
• You will integrate third party equipment into machine functions
• You will travel to the customer’s facility for troubleshooting, retrofit, and repair activities
• You will communicate and interact with customers in a positive and professional manner
• You will perform advance diagnosis and testing
• You will perform repair, maintenance, or SLA services on equipment at customer sites
• You will demonstrate flexibility to support customer projects with potential short notice and off schedule days
• You will stay up to date on industry changes and information
• You will support customers outside of normal working hours as needed

Requirements:

• You have an A.S. degree in Electrical Technology, Industrial Automation, Mechatronics Technology or equivalent experience required
• You have 3+ years of industry programming experience
• You are able to travel 75%+ regularly
• You have excellent customer-facing skills
• You are able to read and understand prints for Electrical wiring
• You ideally have a B.S. degree in Electrical Engineering, Computer Engineering, Software Engineering preferred
• You have experience with Allen Bradley and B&R controls components and Fanuc robots preferred
• You have experience in a manufacturing facility is preferred
• You are familiar with the following programming languages is a plus (Python, Java, C#, VB)
• You are familiar with E-plan