Supplier Quality Engineer BOP

Genpact is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. The Supplier Quality Engineer – BOP will be responsible for development and monitoring supplier quality on assigned equipment/products/parts, collaborating with various teams to ensure compliance with technical and quality requirements.

Responsibilities:

• Participate in Core Supplier Management teams for purchase orders to BoP suppliers, together with the Sourcing/Fulfilment and Engineering representatives
• Work with procurement teams to define / agree / communicate to all stakeholders a roadmap for supplier development activities, identifying the supplier quality tasks to ensure the right supply chain performance to meet business objectives
• Track and drive progress against roadmap commitments, with regular reports to stakeholders and management
• Execute activities to drive safety, quality and compliance with excellence and support delivery and cost performance, within the supply base for the assigned product scope. These activities include:
• Supplier on-boarding and qualification
• Support Supplier selection process, in cooperation with Sourcing and Engineering teams, performing technical assessment, and evaluating supplier capacity and capability (manufacturing, design, EHS, …)
• Assess suppliers QMS and manufacturing process compliance through holistic process audits
• Record action plans and manage supplier approvals in the supplier database
• Lead and execute first piece qualification programs with suppliers in cooperation with other functions and subject matter experts including but not limited to: during fabrication audits, special processes audit, design reviews, functional tests (if applicable) and final product release
• Record actions plan and approve qualification requests in the supplier database
• Attend pre-award meetings with suppliers and Sourcing/Engineering
• Contribute to the Supplier Performance Rating process (Score Cards)
• Review and update suppliers’ qualification status based on their performance assessment
• Initiate and manage supplier development actions and Q improvement plans
• Ensure readiness for kick-off meeting with dedicated checklist
• Validate the supplier surveillance strategy with the engineering team
• Organize the kick-off meetings with suppliers and relevant representatives
• Support Engineering in execution of Supplier Requirement Reviews (SRR) and Supplier Design Reviews (SuDR)
• Where applicable, review supplier quality documentation (Inspection and Test Plans, special process and NDT procedures, …)
• Set up inspection strategy (standard quality inspection plans and additional inspections, as applicable)
• Schedule quality surveillance and witness inspections at suppliers
• Perform surveillance and witness inspections
• Ensure product compliance with contract requirements and applicable regulations
• Timely review, validate, and distribute inspection reports
• Ensure all deviations are closed
• Where applicable, review End of Manufacturing Reports (EoMR)
• Authorize shipment once all quality requirements are met
• Continuously follow up the punch items and nonconformities resulting from the quality surveillance inspections up to their closure
• Lead RCAs and RCIs with suppliers as per business-defined impact thresholds, support supplier to create the corrective and preventative actions, monitor their implementation and perform the effectiveness check
• Analyze customer escapes and Cost of Poor Quality (CoPQ) and support vendor recovery process
• Initiate and execute Supplier Quality Improvement Programs with top offenders, and, preventatively, with other suppliers of critical MLIs
• Organize holistic process audits
• Monitor the closure of corrective actions based on audit findings
• Record the corresponding reports in the supplier database
• Facilitate supplier Technical Advisor site installation and/or commissioning support and the corresponding lessons-learned dissemination
• Support suppliers to execute DFMEA (where applicable) and PFMEAs
• Monitor & manage supplier quality key process indicators through committed dedication to the daily management process
• If applicable, act as Technical Commodity Coordinator (optional special mission nomination, if the position holder is in possession of adequate technical and leadership capabilities)
• First point of contact for interface functions for their respective commodities
• Support SQE technical competency development and Lessons-Learned implementation
• Support Projects’ ITO regarding supplier quality requirements, resources, supplier TA cost, audit/inspection travel & lodging budget, and second-party cost estimate
• Participate in Global Quality Value Stream activities
• Lead/coach major NCR resolution and RCAs
• Prepare Standard PQ Requirements

Requirements:

• Bachelor's degree in manufacturing, Mechanical, Electrical, Materials or Quality Engineering, or equivalent technical field from an accredited university or college
• 5+ year working experience in quality, operations/supply chain or project management, preferably in Power Generation industry, with proficiency to understand technical drawings, specifications, and standards
• Working knowledge of manufacturing processes involved in the production of the intended assigned equipment (e.g. casting, forging, welding, heat treatment, coating, machining, assembly, NDT, as applicable)
• Strong safety, compliance, quality, and lean mindset, with proven use of the industrial quality toolkit for risk assessment, root cause analysis, problem solving, and manufacturing process controls
• Capacity to organize working time in global team setting and willingness to adjust it based on meetings with stakeholders in different time zones and flexibility/willingness to travel to supplier facilities