Capital One is an industry leader in using machine learning to create real-time, personalized customer experiences. They are seeking a Sr. Distinguished AI Engineer to partner with cross-functional teams to deliver AI-powered products, contribute to platform architecture, and ensure trust and safety in AI applications.
Responsibilities:
- Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One
- You will contribute to the north star platform architecture, continuously publishing and refining living diagrams and canonical APIs that cover agent orchestration, RAG pipelines, prompt libraries and multi-tenant policy enforcement
- A major emphasis is around standardizing and automating agentic workflows : you will evaluate agentic frameworks such LangGraph, AutoGen, Semantic Kernal, CrewAI and LlamaIndex and then harden / blend patterns that best meet enterprise SLAs do that 90% of new apps adopt them
- Developer experience is another cornerstone. You will contribute to crafting an end to end GenAI SDK, CLI and starter kits that let AI engineers spin up secure, observable agentic workflows in under minutes, shrinking prototyping to production timelines by 30%
- Trust and safety remain paramount; you will help bring together a vision of central guardrail services - prompt firewalls, content-filter hooks, red team harnesses and audit APIs - consumed by every application to ensure zero Sev4 incidents
- You will collaborate with cross organization architects to drive end to end performance by optimizing orchestration - level batching, retrieval caching, heuristic tuning to achieve reductions in per token spend. You will accelerate innovation by incubating proof of concepts and driving RFCs such as hierarchical agent memory, multimodal guardrails, multimodal RAG
- You’ll own central Helm charts, operators and CRDs that auto scale agents to hit tenant SLAs
- Finally you will coach and evangelize - hosting architecture office hours, mentoring Staff, Principal and Senior engineers, authoring technical design documents and blogs and representing Capital One at Tier1 AI conferences - to amplify platform vision across internal and external communities