Key skills
eDiscovery project managementeDiscovery servicesClient-facing sales supportWorkflow automationMetrics analysisPeople managementClient relationship cultivationLLMAnalyticsLeadershipProject ManagementCommunicationSales
About this role
Cimplifi is a leading integrated legal services provider, leveraging technology and expertise to simplify the experience of eDiscovery and contract analytics for corporate legal departments and law firms. The Director of eDiscovery Project Management leads the project management team to drive exceptional client experiences and ensure effective communication and workflow management.
Responsibilities:
- Delivers strategic, and results-oriented leadership to promote team and individual excellence
- Drives team results in the areas of technology, workflow and process proficiency, issue resolution, and department and/or company objectives and initiatives
- Drives documentation and regulation of Cimplifi PM standards, as well as with project workflow tasks
- Hire, coach, mentor, and develop project management team members, including leading pod member onboarding and supplying quarterly career development sessions
- Track team utilization and ensure proper resourcing for all projects assigned to pod
- Works with leadership to establish the 'Cimplifi Way' of Professional Services
- Ensures consistency across all PMs in consultative communication and standards
- Provides client support to project management team, particularly with high profile matters, though workflow guidance and/or handling client escalations
- Collaborates with Sales as necessary
Requirements:
- Bachelor's degree required; Juris Doctor (JD) or LLM preferred
- Minimum (5) years eDiscovery project management experience with an eDiscovery services provider required
- At least 2 years' experience leading an eDiscovery team working on large scale global eDiscovery matter(s)
- Prior experience managing people is required
- Adept at leading by example and fostering a collaborative and healthy work environment
- Ability to delegate tasks as appropriate to pod team members; drive and motivate a high performing team
- Experience with supporting sales professionals in client-facing meetings
- Ability to use metrics to identify areas of improvement and opportunities to automate workflows to improve efficiency
- Ability to cultivate positive and professional relationships both internally and externally
- Juris Doctor (JD) or LLM preferred