Technical Product Manager

Allied Benefit Systems is a company focused on providing innovative products and solutions in the healthcare sector. They are seeking a Technical Product Manager (TPM) to serve as the primary link between business stakeholders, product owners, and development teams, driving successful product delivery and enhancing operational efficiency.

Responsibilities:

• Collaborate with stakeholders to understand business objectives, customer needs, and market trends
• Combine strategic vision with technical expertise to drive transformation, optimize workflows, enhance operational efficiency, and modernize platform capabilities
• Partner with Product leadership to define and maintain the roadmap that aligns organizational goals, prioritizing features based on business value, user impact, and feasibility
• Write detailed business requirement documentation and user stories with clear acceptance criteria to guide development efforts
• Continuously gather and analyze user feedback to refine features and improve user experience
• Track key performance indicators (KPIs) to optimize product performance, drive continuous improvement, and ensure customer satisfaction
• Create, prioritize, and maintain a well defined product backlog outlining features, enhancements, fixes, and technical work, ensuring items are clear, actionable, and clearly communicated to the development team
• Collaborates with leadership, business owners and subject matter experts to identify and implement enhancements that improve product scalability and efficiencies
• Oversee any applicable product version upgrades, including rollout, User Acceptance Testing, and regression testing to ensure smooth deployments
• Conduct final testing and acceptance of user stories, ensuring that features meet established criteria
• Lead regular discussions to gather feedback and refine product features for continuous improvement
• Participate in sprint planning, stand ups, reviews, and retrospectives to ensure seamless Agile processes
• Make informed decisions about trade offs between scope, schedule, and resources
• Address and resolve product related challenges promptly, ensuring minimal disruption to project timelines
• Effectively communicate stakeholder needs to the development teams, ensuring delivery meets contractual requirements, quality standards, and performance expectations
• Manage the solution concept development process to ensure the product team understands the direction and vision. Perform other responsibilities as assigned, ensuring adaptability and continuous support for product development initiatives
• Other duties as assigned

Requirements:

• Bachelor's degree from an accredited college or university in business, healthcare, technology or related field or equivalent work experience required
• At least 5 years' experience as a TPM, Product Owner, Business Analyst, or related role in an Agile/Scrum environment required
• Excellent analytical and problem solving skills
• Prior experience with Agile Scrums and project management
• Demonstrated computer literacy and advanced familiarity with Microsoft Office Suite required
• Excellent at communicating and leading cross functionally with both technical and non technical stakeholders
• Experience working with many levels in an organization
• Highly detailed oriented
• Relentlessly executes with a sense of urgency
• Outstanding coaching, mentoring, and providing and accepting feedback
• Track record at developing leaders
• Ability to contribute to the recommendation of technical and business process solutions
• Strong Business Acumen
• SAFe (SA) certification, CSPO or equivalent (Certified Scrum Product Owner) and/or SPO/PM (SAFE Product Owner/Product Manager) preferred
• Experience in project management tools preferred
• Experience in healthcare is preferred