Senior Business Systems Analyst III

ClarisHealth is a company that provides health plans and payers with innovative technology solutions for claims payment accuracy. As a Senior Business Systems Analyst III, you will play a crucial role in the engineering team, focusing on eliciting requirements, conducting data analysis, and creating documentation to support product development.

Responsibilities:

• Conduct interviews, requirements workshops, and cross-discipline team meetings to elicit understanding of business needs and documentation requirements
• Collaborate with key stakeholders to drive a solution that meets key objectives and vision
• Develop clear, concise documentation of solutions, such as process flows, technical requirements, UI, modules, data layouts and data mappings
• Write testable requirements and refine user stories with clear acceptance criteria
• Work collaboratively within an Agile Scrum team, supporting both software and QA engineers
• Interface with stakeholders and other cross-functional team members on relevant end-user-focused product documentation and training material
• Own, maintain and refine the team’s backlog, based on team norms
• Own, maintain and refine user stories and acceptance criteria
• Mentor associate and mid-level analyst in team process and standards

Requirements:

• 7 years minimum of experience in business analysis
• BA/BS degree in Computer Science, Healthcare Informatics, Mathematics, or 3+ years professional experience in an enterprise-class setting
• Experience writing requirements for enterprise-class software solutions
• Excellent verbal and written communication skills
• Proven problem-solving skills with ability to clearly articulate complex problems and solutions
• Strong experience authoring user stories and testable acceptance criteria
• Experience with querying data from SQL and/or No-SQL databases
• Strong experience analyzing data from various sources (such as flat files, web sources, development data mappings, etc.) and defining data mappings
• Must have experience in a Scrum, SAFe, or similar Agile Framework
• Strong experience defining requirements for software initiatives, covering UI, API, and database considerations
• Positive, self-motivated, driven, and teachable attitude
• High standard of personal integrity and accountability
• Passion and aptitude for solving complex problems
• Fun attitude and great sense of humor!
• Healthcare system experience, especially with claims, member/eligibility, and provider data
• Experience and proficiency with ALL parts of defining, designing, and implementing scalable, enterprise-class software solutions
• Agile or technical certifications are a plus
• Experience and aptitude directly supporting users and/or conducting end-user training
• Experience using Atlassian tools, e.g., Jira, Confluence, etc
• Experience coaching and training other colleagues in business and/or data analysis
• Experience coaching and training other colleagues in documenting requirements, writing user stories, building diagrams, etc