Netflix is a leading entertainment company dedicated to pushing the boundaries of storytelling through technology. The role involves building and maintaining a scalable technology ecosystem for customer service, focusing on operational efficiency and innovation, particularly in the realm of Generative AI.
Responsibilities:
- You will be the informed captain, responsible for ideating, building, testing, and deploying robust features that meet both technical and business objectives
- While being independent, it may require close collaboration with many Netflix engineering sister teams, product stakeholders and external vendors, to deliver the comprehensive end-to-end solutions
- You should have the platform mindset, as the system is built with layers of abstractions and orchestrations to handle massive end-user traffic and integrate with different vendor solutions at scale and flexibility
Requirements:
- Experience with TypeScript or JavaScript
- Experience with modern UI framework such as React
- Solid experience in object oriented programming in Java, C++ etc incl. Javascript class
- Solid experience with API technologies such as GraphQL, gRPC, and REST
- Solid knowledge of data structures, DB schema design and modern design patterns
- Extensive experience integrating internal and/or third-party services
- Experience with cloud computing platforms like Amazon Web Services
- Experience in customer support / account management domain
- Experience with Generative AI / ML at application level
- Experience working with SLOs, SREs, and contemporary observability platforms
- Experience developing build tooling or delivery automation
- Experience with distributed systems / cloud deployment / AWS multi region
- An advocate for reliability and operational excellence
- A good grasp of UX fundamentals