Trimble Inc. is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. They are seeking a Manager for the Customer Master Platform to lead the design and execution of their modern MDM ecosystem, ensuring trusted customer identity and scalable integrations across critical systems.
Responsibilities:
- Design and implement Trimble’s enterprise Customer & Account data model within the MDM platform
- Configure and optimize match, merge, and survivorship logic
- Maintain entity resolution frameworks (deterministic and probabilistic matching)
- Implement and maintain customer hierarchy structures (legal, commercial, operational)
- Ensure scalable architecture to support global growth and increasing data volumes
- Lead configuration and implementation of enterprise MDM tooling (e.g., Tamr, Informatica, Reltio, Semarchy, SAP MDG, or similar)
- Ensure high availability, performance, and system reliability
- Architect and manage integration between Customer Master and enterprise systems both upstream and downstream (CRM, ERP, Data Warehouse, IAM, etc.,)
- Design API-first and event-driven integration patterns
- Own the end-to-end technical delivery of the Customer Master platform
- Lead and grow a cross-functional team including architects, platform and data engineers
- Plan and execute incremental delivery using agile practices
- Translate ambiguous business use cases into prioritized technical backlogs
- Manage external implementation partners and vendors while retaining internal ownership
- Establish development standards, CI/CD practices, and operational readiness
- Manage platform upgrades, releases, and vendor engagement
- Establish environment management (Dev/Test/Prod) and release processes
Requirements:
- 7+ years of experience in building out enterprise systems, data platforms, and master data initiatives, from a hands-on prospective
- Hands-on experience with at least one enterprise MDM platform (e.g., Informatica MDM, Reltio, Semarchy, etc.)
- Strong understanding of: Customer domain modeling, Match & merge strategies (deterministic + probabilistic), Survivorship rules, Cross-reference & identity resolution patterns, Account hierarchy management, Stewardship workflows
- API-first architecture thinking & Event-driven integration (CDC, streaming, pub/sub)
- Translating enterprise data standards into executable platform rules
- Designing data quality metrics and stewardship operating models
- Managing roadmaps and agile delivery practices with evolving requirements
- Vendor and stakeholder management skills with strong collaboration
- Driving alignment with other groups and managing system boundaries effectively
- Familiar with system integrations both upstream (CRM, ERP, etc.,) and downstream (Data warehouse, IAM etc.,)
- Good people leadership and team building skills
- Strong execution leadership with the ability to identify obstacles early and ensure steady, continuous delivery against commitments
- Experience with modern cloud data platforms like Snowflake
- Experience in large, matrixed enterprise environments
- Exposure to AI-assisted matching or advanced entity resolution techniques
- Exposure to data governance frameworks and stewardship operating models