Senior Sales Development Representative

Resmed, a leader in healthcare software, is seeking a dynamic Sales Development Representative (SDR) to drive outbound lead generation efforts. This role focuses on identifying, engaging, and qualifying Post Acute Healthcare providers across the US for a patient collections platform.

Responsibilities:

• Outbound Prospecting: Execute high-volume outbound calling and emailing campaigns to providers, generating interest and uncovering new opportunities
• Lead Qualification: Use research, professional communication, and interviewing tactics to qualify prospects, ensuring they meet criteria and are sales-ready for software demonstrations
• Pipeline Management: Create, manage, nurture, and report on all lead management activities, tracking volume, velocity, and value metrics to deliver consistent, high-quality leads to the sales team
• Collaboration: Partner closely with Marketing and Sales to drive acceptance of leads and provide feedback on campaign effectiveness, especially those targeting revenue cycle and patient collections segments
• Follow-Up & Nurturing: Proactively follow up and nurture contacts at various stages of interest, with a focus on converting prospects into qualified opportunities
• Target Identification: Identify, prioritize, and contact individual targets, leveraging data and market insights
• CRM Documentation: Document all activities and conversations in Gong & Salesforce CRM, ensuring accurate tracking of outreach and results
• Performance Metrics: Achieve and exceed metrics

Requirements:

• Proven success in a phone sales environment, with the ability to build rapport, think quickly, and be assertive and persuasive in outbound communications
• Confident, persuasive, and clear communicator (written and verbal), able to engage all levels of an organization, from frontline staff to executive leadership
• Skilled at navigating corporate structures to identify decision-makers and understand the buying process for Sleep Resupply solutions
• Self-motivated, reliable, and high-energy, with excellent time management and a strong process orientation
• Experience with appointment scheduling at high velocity, especially
• Cloud/SaaS sales experience
• healthcare technology background
• proficiency with tools like Salesforce, Gong Engage, Co-Pilot, Klue, and Office365