
Must Have TechnicalFunctional Skills
Functional & Technical Expertise
Support end-to-end Order-to-Bill processes, including:
o Sales Order Management
o Pricing, ATP, and credit checks
o Delivery processing and logistics integration
o Billing, invoicing, and revenue posting
Manage integration points between:
o SAP SD (Sales & Distribution)
o Finance (FI) and CO
Strong experience in:
o SAP SD (Sales & Distribution) in S4HANA
o End-to-end Order-to-Bill (O2B) processes
Good understanding of:
o Integration with FI (Accounts Receivable, Billing)
o Revenue posting and financial impact of billing
Hands-on experience with:
o Pricing configuration
o Copy controls
o Billing types and output determination
Leadership & Soft Skills
Demonstrated leadership and team management experience.
Excellent communication, presentation, and stakeholder management skills.
Ability to influence senior business leaders and drive consensus.
Strong problem-solving mindset with a proactive, results-oriented approach.
Comfortable working in global, cross-cultural environments.
Roles & Responsibilities
Functional Leadership
Provide L2L3 production support for SAP S4HANA O2B processes
Handle incidents, defects, and service requests within SLA deadlines
Perform root cause analysis (RCA) and implement permanent fixes
Ensure system stability through proactive monitoring and issue prevention
Configure and maintain:
Sales order types, item categories, schedule lines
Pricing procedures and condition techniques
Billing processes and output determination
Support minor enhancements and change requests (CRs):
Prepare functional specifications (FS)
Work with ABAP team for developments
Perform unit and integration testing
Collaborate with business users to:
Gather and clarify requirements
Provide functional solutions aligned with SAP best practices
Act as a functional SME for O2B processes in AMS model
Participate in governance calls, service reviews, and KT sessions
Prepare and execute:
Test cases, regression testing, and UAT support
Maintain documentation:
Functional specs (FS), configuration guides
SOPs, KT docs, and knowledge base