Implementation Project Manager

R1 RCM is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals and health systems. The Implementation Project Manager will manage R1 solution builds, establish best practices for project management, and ensure successful deployments through effective communication and problem-solving.

Responsibilities:

• Define how the scope, goals, and deliverables of projects should support business goals, in collaboration with senior management
• Define project success criteria and disseminate them to involved parties throughout project lifecycle
• Effectively communicate and manage project expectations to project managers, owners, sponsors, team members, and other stakeholders in a clear and concise fashion
• Provide tools to determine project timelines and milestones/deliverables
• Determine frequency and content of status reports from project managers, analyze results, and troubleshoot problem areas/mitigate project risks
• Where required, negotiate with department managers for the acquisition of required personnel from within the company
• Indirectly guide and manage project managers of all projects within the PMO portfolio
• Develop best practices, techniques, and tools for project planning, execution, project management, ongoing milestone/deliverable tracking, communication, and key performance metrics
• Communicate project management standards and techniques to the appropriate training staff
• Review budget proposals and recommend subsequent budget changes where necessary
• Accept and assess status report, change requests and requirements documentation to ensure smooth project progression
• Conduct project postmortems and create a recommendations report in order to identify key successful and unsuccessful project elements
• Coach, mentor, motivate and supervise new project team leads, team members and contractors, and influence them to take positive action and accountability for assigned work
• Identify and resolve issues and conflicts within and between various project teams

Requirements:

• Demonstrated critical thinking skills
• Highly organized
• Ability to foster team and client relationships for on-time and successful deployments resulting in positive ROI
• Define how the scope, goals, and deliverables of projects should support business goals, in collaboration with senior management
• Define project success criteria and disseminate them to involved parties throughout project lifecycle
• Effectively communicate and manage project expectations to project managers, owners, sponsors, team members, and other stakeholders in a clear and concise fashion
• Provide tools to determine project timelines and milestones/deliverables
• Determine frequency and content of status reports from project managers, analyze results, and troubleshoot problem areas/mitigate project risks
• Negotiate with department managers for the acquisition of required personnel from within the company
• Indirectly guide and manage project managers of all projects within the PMO portfolio
• Develop best practices, techniques, and tools for project planning, execution, project management, ongoing milestone/deliverable tracking, communication, and key performance metrics
• Communicate project management standards and techniques to the appropriate training staff
• Review budget proposals and recommend subsequent budget changes where necessary
• Accept and assess status report, change requests and requirements documentation to ensure smooth project progression
• Conduct project postmortems and create a recommendations report in order to identify key successful and unsuccessful project elements
• Coach, mentor, motivate and supervise new project team leads, team members and contractors, and influence them to take positive action and accountability for assigned work
• Identify and resolve issues and conflicts within and between various project teams