Sr. Specialist, Technical Project Manager - Scrum Master

Merck is at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases. They are seeking a highly skilled Senior Scrum Master to facilitate the agile process, coach teams, and collaborate with stakeholders to ensure successful delivery of business outcomes within the IT Risk Management and Security organization.

Responsibilities:

• Facilitate Agile Events: Organize and facilitate all agile events ensuring that the events are positive, productive, kept within the timebox and ensure teams follow the agile spirit and practice. Help the team focus on creating high-value increments that meet the definition of done
• Coaching and Mentoring: Mentor the team members and explain to them using the agile methods, fostering a culture of continuous improvement
• Team Development: Help teams identify and remove impediments, promoting self-organization and accountability. Develop a strong understanding of the team’s strategy, goals, and processes to assist in delivering large scale solutions. Develop working relationships across functional areas and with all levels and location of the organization across geographic regions
• Stakeholder Collaboration: Work closely with Product Owners & Managers and other stakeholders to ensure alignment on goals and priorities. Prepare and present status of initiatives to the senior officials of the organization
• Metrics and Reporting: Track and report on team performance metrics, using data to drive improvements and inform stakeholders. Understand at a high level the work being done and keep the JIRA board & Target Process updated accordingly
• Conflict Resolution: Mediate conflicts within teams and between teams and stakeholders, ensuring a collaborative environment
• Risk Management: Identify potential risks and issues, facilitating discussions to develop mitigation strategies

Requirements:

• Bachelor's degree in Computer Science, Business, or a related field
• Minimum of 5 years of experience as a Scrum, Kanban or other Agile framework within an Information Technology environment
• Demonstrated experience leading multiple teams and delivering complex IT initiatives
• Certified ScrumMaster (CSM) or equivalent certification
• Strong understanding of Agile methodologies, particularly Scrum and Kanban
• Proficiency in Agile project management tools, including TargetProcess, JIRA, and Confluence
• Excellent facilitation, coaching, and mentoring capabilities, with the ability to drive continuous improvement across teams
• Ability to work effectively with cross-functional teams and stakeholders
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making
• Financial acumen to support forecasting, and to track vendor invoices and purchase orders in partnership with leadership and project coordination roles
• Ability to travel 15% if needed
• Prior experience serving in a Project Manager role
• Experience functioning as a Scrum Master within a SAFe (Scaled Agile Framework) environment
• Relevant certifications such as SAFe Scrum Master (SSM), Advanced Certified ScrumMaster (A-CSM), or Certified Scrum Professional (CSP) are strongly preferred