Business Analyst II - Performance & Analytics

First Citizens Bank is seeking a Business Analyst II - Performance & Analytics who will perform advanced data analysis to identify factors that affect business profitability, growth, and efficiency. The role involves assessing current practices, collecting information and industry trends, and creating specifications to support business operations.

Responsibilities:

• Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output
• Operational Support - Provides daily support for business operations by responding to inquiries, identifying issues, and working to improve standard practices. Assists in implementing recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units
• Identifying Objectives - Determines overall business needs through analysis and reporting. Suggests strategies to achieve company and department goals. Assists in creating specifications, project plans, or other forms of documentation to communicate business initiatives to wider work group
• Reporting - Produces reports based on data analysis, industry trends, and process capabilities. Conveys patterns, problems, and areas of improvement

Requirements:

• Bachelor's Degree and 3 years of experience in System Support or Analytics
• High School Diploma or GED and 7 years of experience in System Support or Analytics
• Bachelors Degree
• Experience in data analytics, system support, banking, and compensation analytics
• Experience working with Varicent, SQL, Alteryx, advanced Excel, PowerPoint
• Knowledge of Tableau, Cognos, Power BI, Jira
• Knowledge of risk management policies and procedures for a LFI
• Strong communication skills both oral and written; can communicate to all levels
• Attention to detail, quick learner, flexible, collaborator, comfortable with ambiguity, strong presentation skills