Red Hat is the world’s leading provider of enterprise open source software solutions, and they are seeking an AI Platform Specialist Solution Architect to provide expert technical sales support for Red Hat AI. This role focuses on overcoming challenges to drive AI adoption within customer accounts and involves close collaboration with various teams to ensure a positive customer experience.
Responsibilities:
- Work with the customer Account Executive, Sales Specialist, and Solution Architect to identify challenges and blockers to drive Red Hat AI within new and existing customer accounts
- Plan, design, and execute AI systems with customers having the ability to architect and build data pipelines, ML pipelines, and ML training and serving approaches leveraging additional support and resources from Red Hat as required
- Facilitate pre, and post-sales activities when needed, including technical deep dives, proofs of concept, “bake-offs,” internal sprints and hackathons, and development of partner vertical-specific AI solutions to drive adoption of Red Hat AI
- Identify and partner with AI customer stakeholders, acting as an advocate within both their line-of-business and internal customer teams
- Work closely with the AI business unit and engineering teams, providing a market feedback loop on the product and solutions
- Execute community outreach and customer advocacy activities including conference speaking, blog posts, etc