REQUIREMENT:
Position: Supply Chain Analyst
Location: Bentonville, AR 72712
Onsite
TOP SKILLS:
- Business Analysis
- Process Improvement
- Root Cause Analysis
POSITION SUMMARY:
- The Supply Chain Analyst is responsible for supporting end-to-end supply chain operations for Walmart and Sam’s Club accounts through forecasting, inventory management, customer collaboration, order execution, and supply chain analytics. This role serves as a critical liaison between internal teams and customer supply chain partners to ensure strong in-stock performance, order accuracy, and operational execution.
- The ideal candidate will possess strong supply chain fundamentals, advanced analytical capabilities, forecasting and replenishment experience, and the ability to effectively collaborate with both internal stakeholders and external customers in a fast-paced retail environment. This position requires regular interaction with Walmart and Sam’s Club teams and the ability to build strong working relationships while driving operational excellence.
- A strong understanding of Walmart’s OTIF (On Time & In Full) processes, compliance requirements, and execution standards is essential to successfully manage customer expectations, minimize fines, and support overall supply chain performance.
KEY RESPONSIBILITIES:
Forecasting & Inventory Management
- Validate weekly inventory allocation and commit plans for Walmart and Sam’s Club based on RTF and forecasted demand.
- Analyze inventory levels, replenishment trends, and demand signals to support optimal in-stock performance.
- Develop and maintain CPFR ladder files utilizing Retail Link and GSBN data.
- Monitor forecast accuracy and collaborate cross-functionally to mitigate supply risks and inventory shortages.
- Create weekly in-stock and inventory health reports and identify root causes impacting performance.
Order Management & Execution
- Validate and confirm Walmart and Sam’s Club purchase orders, including model accuracy, PO quantities, and requested delivery dates (RDDs).
- Write and manage manual purchase orders in NOVA to support 100% shipment execution against customer commitments.
- Feature execution, which includes order to delivery trail.
- Partner with SCM, AP2, Logistics, and Sales teams to confirm order receipt, release status, and fulfillment timelines.
- Manage order exceptions, including cancellations for unavailable inventory and customer communication regarding impacts.
- Coordinate RDD extension requests with Walmart and Sam’s Club logistics teams as needed.
- Validate NERP iDocs for discrepancies and troubleshoot orders delayed within system workflows.
Customer Collaboration & Relationship Management
- Lead CPFR meetings with Walmart and Sam’s Club for assigned product categories.
- Serve as a key point of contact for customer supply chain collaboration and operational alignment.
- Build strong working relationships with customer replenishment and supply chain teams through regular communication and in-person engagement.
- Communicate supply constraints, risks, and recovery plans clearly and professionally to both customers and internal leadership.
Analytics & Continuous Improvement
- Utilize data analysis to identify trends, improve forecast accuracy, and drive operational efficiencies.
- Ownership of key KPI’s that include In-stock %, Fill Rate, Weeks of Supply, etc.
- Identify root causes and implement corrective actions to improve supply chain performance.
- Develop reporting and dashboards to support business visibility and decision-making.
- Support continuous improvement initiatives focused on inventory optimization, OTIF performance, and supply chain execution.
- Partner cross-functionally to identify process gaps and implement corrective actions.
Required Qualifications
- Bachelor’s degree in Supply Chain, Business, Engineering, Operations, or related field.
- 5-7+ years of experience in supply chain, customer collaboration, logistics, forecasting, or replenishment functions.
- Strong understanding of end-to-end supply chain operations and retail replenishment processes.
- Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, formulas, and data analysis.
- Strong analytical, problem-solving, and organizational skills.
- Excellent communication and collaboration skills with the ability to work cross-functionally and directly with customers.
- Experience managing multiple priorities in a fast-paced environment.
Preferred Qualifications
- Experience supporting Walmart and/or Sam’s Club supply chain operations.
- Working knowledge of Retail Link, Scintilla, NOVA, Madrid, GSBN, SAP, and NERP systems.
- Experience leading CPFR processes and customer collaboration initiatives.
- Experience with forecasting, demand planning, and inventory optimization.
- Proficiency with Tableau, Power BI, or other analytics/reporting tools.
- Experience working in consumer electronics, retail, or high-volume supply chain environments.
Core Competencies
- Supply Chain & Inventory Management
- Walmart/Sam’s System Knowledge
- SAP Experience
- Forecasting & Demand Planning
- Customer Collaboration (CPFR)
- Data Analysis & Reporting
- Cross-Functional Partnership
- Retail Supply Chain Operations
- Communication & Relationship Management
- Process Improvement & Problem Solving
Work Environment
- Fast-paced, collaborative environment supporting major retail customers.
- Frequent interaction with internal stakeholders and customer supply chain teams.
- Ability to participate in in-person customer meetings and collaborative planning sessions as needed