Key skills
SaaSSQLDatabasesAPIsWeb ServicesSFTPFile troubleshootingInfrastructureEnterprise systemsAgileSDLCPeoplesoftColleagueEllucianBannerSmartsheetsJIRASumologicGoogle SuiteBoxSalesforceZendeskClient-facing communicationProject ManagementProduct ManagementCommunicationCollaboration
About this role
Flywire is a global payments enablement and software company on a mission to deliver complex payments solutions. They are seeking an experienced Project Manager to partner with colleges and universities for the successful implementation of their products, focusing on project planning, client relationship management, and timely project delivery.
Responsibilities:
- Proven ability to plan, organize, drive, and fully execute on simultaneous multi-phase projects from end to end
- After the contract is executed, manage and deliver projects on time, within scope, and within budget for our education partners
- Coordinate with and manage solutions consultants, technical implementation managers, product management, relationship management, engineering support, and third-parties/vendors to develop project scope and plans, and client objectives all while gauging technical feasibility
- Effectively manage client expectations, project risk levels, and communication across internal and external stakeholders
- Provide accurate, timely, and detailed weekly status updates to management, including progress against the project plan, timeline changes, risks, issues, and upcoming milestones
- Work in collaboration with various internal departments to identify needed improvements, recommend solutions, and escalate items to Director/VP as appropriate
Requirements:
- BA/BS degree (required)
- 5+ years of project management experience
- Excellent client-facing and internal communication skills (written and oral)
- Strong organizational skills, including attention to detail and multi-tasking
- Can work independently and be self motivated
- Baseline understanding of technology — e.g., SQL, databases, APIs, Web Services, SFTP, file troubleshooting, infrastructure and enterprise systems
- Working knowledge of Agile, SDLC, and other software development methodologies
- A background working for a SaaS based company or in Higher Education (preferred)
- Knowledge of Peoplesoft, Colleague, Ellucian, and Banner products is preferred