Key skills
Product ManagementLive Operations for mobile gamesFree-to-Play (F2P) engagement patternsEvent systemsPlayer behavior analysisLive Ops toolsData analysisKPI definition and measurementMobile action RPG knowledgeCharacter-collection game knowledge
About this role
Scopely is a leading video game and global interactive entertainment company seeking a Senior Product Manager for Live Ops to join the Slate Development Group. The role involves shaping live ops strategy, managing day-to-day game operations, and driving data-informed improvements to enhance player experience.
Responsibilities:
- Lead the strategy and execution for events, limited-time content, and in-game communications
- Run the live ops iteration loop, analyzing performance, forming hypotheses, and driving rapid, data-informed improvements
- Define and maintain live ops KPIs, using metrics to guide prioritization and measuring impact on engagement and retention
- Partner closely with the Roadmap PMs, Marketing, and cross-functional teams to align live ops plans and needs with feature development roadmaps and publishing plans
- Build requirements for Live Ops tools, collaborating with Tech PMs and Engineering
- Conduct hands-on analysis to uncover insights and inform prioritization and improvements
- Flex into broader responsibilities during early development, with the role narrowing into defined ownership as the team expands
- Mentor and support Live Ops Managers responsible for event setup, pacing, tuning, and daily execution
Requirements:
- Proven experience in Product Management or Live Operations for mobile live-service games
- Deep subject matter expertise in mobile live operations, including F2P engagement patterns, event systems, and player behavior drivers
- Experience running events, utilising live ops tools, and driving continuous iteration
- Strong analytical skills with the ability to make clear, data-informed decisions
- Skilled communicator who can align and influence across disciplines
- Excels in fast-moving, ambiguous environments and can take on hands-on responsibilities during development
- Comfortable working across cultures and time zones
- Experience supporting a title from development through live operations
- Strong knowledge of mobile action RPGs, character-collection games, or systems-driven F2P genres
- Experience working across both Chinese and Western game development cultures
- Mandarin & English proficiency