Product Manager, Buyer Experience - IAA

Accord is seeking an experienced Product Manager to own the end-to-end buyer experience within their digital automotive marketplace. This role focuses on improving customer interactions through data-driven product experiences and requires collaboration with cross-functional teams to enhance search, SEO, and personalization capabilities.

Responsibilities:

• Own and evolve the buyer journey across search, browse, and purchase experiences
• Use data, experimentation, and customer insights to drive product decisions
• Partner closely with Engineering, Design, and Marketing to deliver product improvements
• Build and execute a product roadmap aligned with RB Global growth objectives
• Leverage AI/ML to enhance search, recommendations, personalization, and merchandising
• Monitor product performance using analytics tools (e.g., Google Analytics, experimentation platforms)
• Translate insights into clear product requirements, user stories, and backlogs
• Identify and prioritize opportunities that improve engagement and conversion
• Ensure high product quality by staying deeply involved in delivery and releases
• Communicate progress, risks, and trade-offs clearly to stakeholders
• Balance scope, priority, technical risk, and business impact across initiatives

Requirements:

• Bachelor's degree or equivalent experience
• 5+ years of Product Management or Product Development experience
• Experience owning customer-facing digital products (marketplace, eCommerce, or SaaS)
• Strong ability to translate business needs into technical requirements
• Experience working cross-functionally with engineering and design
• Strong written and verbal communication skills