Senior Lead Salesforce Developer

Maximus is currently seeking a Senior Lead Salesforce Developer. This role involves leading the design and delivery of Salesforce solutions, coordinating with teams to gather business requirements, and ensuring robust technical design and implementation of integrations and configurations.

Responsibilities:

• Coordinate with the Functional Team to gather a detailed understanding of the business requirements
• Participate and provide support in the analysis of the requirements, fit- gap analysis, and the design of the solution
• Define and document the technical design of the solution including facilitating reviews and approvals
• Develop and configure the technical modules including integrations as defined in the technical design document
• Perform thorough unit testing of the developed modules including demonstrating the solution as required
• Provide necessary support during system, integration, performance testing, and end-user training
• May provide guidance, coaching, and training to other employees within job area
• Lead the design and delivery of Salesforce solutions with a focus on Service / Health Cloud and Experience Cloud, leveraging Apex, Lightning Web Components (LWC), and declarative capabilities for scalable architecture
• Architect and implement complex integrations using REST/SOAP APIs, Platform Events, and middleware solutions (e.g., MuleSoft), ensuring reliable and secure data exchange
• Develop and enforce robust coding standards, perform code reviews, and optimize performance through bulkification, efficient SOQL/SOSL usage, and governor limit management
• Implement advanced Service Cloud configurations such as Omni-Channel, Case Management, Entitlements, Knowledge, and automation using Flows and Apex triggers
• Build and maintain DevOps practices, including version control (Git), CI/CD pipelines, automated testing (Apex unit tests), and deployment strategies using tools like Copado, Gearset, or Salesforce DevOps Center
• Meet with stakeholders to understand requirements, determine design and perform gap-analysis to identify appropriate deployment strategy
• Evaluate, ensure and recommend appropriate solution is leveraged – platform vs Service cloud
• Brainstorm solutions, conduct architecture and design reviews to support internal teams as well as end clients
• Follow best practices and continuous improvement process to identify future upgrade issues and design consideration
• Respond to technical issues in a professional and timely manner

Requirements:

• US Citizenship
• Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience
• Bachelor's Degree from an accredited college or university is required
• 5 years of Salesforce experience
• While not immediately required, identified candidate must be “clear-able” for both Federal Civilian and DoD environments
• Experience in both platform and cloud offerings including communities
• Experience in UI/UX design of Salesforce application
• Experience in configuring Contact Center capabilities like Omnichannel, Skill based routing
• Strong Salesforce Service Cloud experience
• Strong Experience Cloud implementation & customization
• Enterprise Integration skills with AWS Connect and Success KPI
• Agentforce exposure
• Strong DevOps & Release Management
• Problem solving & quick learner
• Lead & Mentor the team
• Excellent Team player
• Strong written, communication, and presentation skills