Pratt Industries is America's 4th largest paper and packaging company, dedicated to sustainability. They are seeking a Strategic Accounts Project Manager to enhance customer relationships with key Strategic Beverage accounts through detailed project management and effective communication with customers and plant teams.
Responsibilities:
- Track, Manage, and Support implementation of projects for Pratt Strategic Accounts Customers and our Plant teams supporting them
- Track, Manage, and report on key drivers of the Pratt relationship with key Strategic Accounts including: quality metrics, complaints and responses, OTIF, sales data, etc
- Work with Customers and Pratt teams to Create, Evolve, Develop, Support, and Launch new projects, innovations projects, and renovations of existing products
- Support Strategic Accounts to win customer loyalty and Pratt plant support for value projects and gain access to project launches at the beginning, through execution and final completion
- Present to joint leadership, as required
- Consult on projects both internal and external to Pratt
- Track, Publish, and Present reports on all project status
- Track, Publish and Present reports on all key customer and Pratt performance metrics
- Support cross company and functional Project teams to achieve successful and timely completion of projects
- Support Pratt teams with key information to support Pratt manufacturing facilities and process
- Provide project management support to customer Subject Matter Experts, Packaging Engineers, and Graphics teams
- Regularly attend customer meeting and disseminate key information for projects to both the customers and Pratt
- Calculate sustainability of customer projects related to corrugated
- Manage and store CAD drawings as needed for various projects
- Track, manage, disseminate and store all customer specification and Pratt internal documentation
- Assist with graphics project management and pre-engineering calls with customers, agencies, and their associated graphics departments
- Work with Strategic Accounts to implement new digital, graphics, and LEDP projects, as needed
Requirements:
- 4-year degree – preferred
- Alternatively, 10-years Corrugated Package Designer, Project Management, and Graphics
- Experience working with customer Procurement, Quality, Technical, Graphics, and Operational teams, at all levels
- Experience working with Pratt Management, Production, Customer Service, Quality, and Logistics
- Experience using Microsoft Products Word, Excel, PowerPoint, Outlook and Publisher
- Experience using Google Sheets, Calendar, Drive, Gmail, Docs and Meet
- Experience with scheduling and managing meetings using Google Meets, Microsoft Teams and Zoom
- Experience using a project database
- Experience teaching and presenting in front of both small and large groups
- Experience working with the beverage industry and experience with packaging glass, PET and R-PET bottles
- Ability to work well with Customers and Pratt teams with tight timelines, while remaining calm, focused, and in control of the facts
- Ability to keep projects organized and tasks clearly in focus
- Ability to work with multiple customer and Pratt teams, in multiple team environments simultaneously
- Ability to work from both customer office and home office, as needed
- Ability to work during non-standard office hours
- Ability to maintain communication and work utilizing the customer's computer system and email/calendar simultaneous with the Pratt system
- Comprehensive understanding of corrugated manufacturing and industry quality standards
- Ability to travel, as needed
- Experience with ArtiosCad, is a plus
- Experience with TOPS pallet patterns, is a plus
- Knowledgeable about customer machine equipment: case forming, divider inserting, wraparound form-fill-seal, tray-formers, and drop packers, is a plus
- General knowledge of spirits distribution and beer distribution
- General Knowledge of ISTA testing and applications