Program Manager
Sterling, Illinois, United States of America
Contract
1 week ago
$50 - $55 USD
Key skills
Project ManagementRisk ManagementCritical ThinkingCollaboration
About this role
Program Manager / Process Engineer
Location: Remote (Standard business hours)
Employment Type: Contract (6+ months)
Role Overview
Seeking a Process Engineer / Program Manager to support the Bank and Card Core Modernization initiative. This role will focus on documenting, streamlining, and designing processes that enhance efficiency, governance, and controls while enabling cross-functional collaboration. The position requires strong analytical skills, attention to detail, and the ability to partner across business and technology teams to define future-state processes and ensure readiness for testing and implementation.
Key Responsibilities
Qualifications
Basic Requirements:
Preferred Qualifications:
Soft Skills
Location: Remote (Standard business hours)
Employment Type: Contract (6+ months)
Role Overview
Seeking a Process Engineer / Program Manager to support the Bank and Card Core Modernization initiative. This role will focus on documenting, streamlining, and designing processes that enhance efficiency, governance, and controls while enabling cross-functional collaboration. The position requires strong analytical skills, attention to detail, and the ability to partner across business and technology teams to define future-state processes and ensure readiness for testing and implementation.
Key Responsibilities
- Document processes using tools such as swim lane maps, CTQ trees, performance metrics, control plans, and RACI charts.
- Partner with business and technology stakeholders to design, redesign, and implement processes supporting modernization activities.
- Evaluate processes from a risk management perspective, including impacts on General Ledger, Accounting, FP&A, Travel & Expense, and related functions.
- Lead and manage business and risk teams to identify improvements, establish controls, resolve defects, and implement sustainable processes.
- Provide process-related documentation and insights to support planning, testing, and execution phases.
- Stay current on financial industry regulations and consult with business leaders to ensure compliance.
Qualifications
Basic Requirements:
- Bachelor s degree.
- 3-5 years of experience in process management, improvement, or design.
- 3-5 years of experience in project management.
- 3-5 years of experience in risk management (compliance, audit, legal, finance, or credit risk).
Preferred Qualifications:
- Process excellence certifications (Lean, BPM, Six Sigma Green/Black Belt).
- Experience designing processes for large, complex projects spanning business and technology.
- Strong analytical, critical thinking, and problem-solving skills.
- Experience defining, measuring, and improving financial processes (accounting, capital markets, financial operations).
- Ability to work independently and adapt in a fast-paced environment with competing priorities.
Soft Skills
- Self-driven and forward-looking; able to operate autonomously as the sole Process Engineer on the team.
- Strong collaboration skills to partner effectively with cross-functional groups (PM, Product, Tech, Design, Research).
- Detail-oriented with the ability to provide clear process insights.
- Background in financial services, manufacturing, or other industries with a strong process mindset is welcome.
- Familiarity with Six Sigma methodologies is highly valued.