Project Manager - US Remote

PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The Implementation Project Manager will be responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects, ensuring consistency with company strategy and goals while managing multiple projects in healthcare client environments.

Responsibilities:

• Plan the project Coordinate transitions from sales to services and eventually transition to customer success for long-term support
• Facilitate the definition of project scope, goals and deliverables
• Define project tasks and resource requirements
• Modify standard project plan to meet the requirements listed in the Statement of Work
• Determine key project success factors for the project that will be evaluated upon completion
• Staff the project In consultation with the implementation managers, assign the appropriate resources to the project plan
• Ensure all project team members understand the project scope and success factors
• Provide direction and support to the project team
• Implement the project Use EPM tool to track project progress, monitor project plans, work hours and budgets
• Execute the project according to the project plan
• Facilitate weekly project status calls with the customer project manager
• Provide clear communications with the customer regarding project expectations
• Provide monthly status reports to all key stakeholders (internal and external)
• Develop relationships with hospital senior leadership team
• Control the project Manage project budget
• Manage project resource allocation
• Maintain project issue and risk log and create mitigation strategies when needed
• Review, track and manage project change orders
• Present reports defining project progress, problems and solutions
• Monitor and trigger appropriate billing milestones per the signed agreement
• Facilitate the project transition to account management and support once all project deliverables have been completed per the project plan
• Evaluate the project Prepare project completion documents and ensure all required project close out documents are obtained
• Ensure that the project deliverables are on time, within budget and at the required level of quality
• Evaluate the outcomes of the project as established during the planning phase

Requirements:

• Must have experience managing Healthcare IT Projects such as EMR, EHR or similar
• Minimum 2 years' experience in project management
• Knowledge of project management techniques and tools
• Proven experience in strategic planning, change management and risk assessment
• Proficient in MS Project and the MS Office Suite of products
• Knowledge of Healthcare industry is a plus
• Excellent listening and communication skills
• Proven ability to work effectively both independently and in a team based environment
• Strong multi-tasking and organizational skills
• Demonstrated willingness to be flexible and adaptable to changing priorities
• Critical thinking and problem solving skills
• Strong presentation and documentation skills