Associate Implementation Engineer

Artisight transforms hospital operations with its Smart Hospital Platform, helping health systems enhance patient care and reduce costs. They are seeking a motivated Associate Implementation Engineer to support the implementation of their solutions by collaborating with internal engineering teams and ensuring the accuracy of client-provided data.

Responsibilities:

• Work through assigned implementation tickets throughout the day, meeting set deadlines and maintaining a high standard of quality
• Collaborate with multiple Artisight engineering teams to move provisioning forward
• Communicate progress, blockers, and status updates to Technical Account Managers on a regular basis
• Escalate risks and roadblocks early to ensure timelines and quality standards are maintained
• Review client-submitted paperwork and documentation to verify accuracy, completeness, and data integrity before proceeding with implementation steps
• Follow established implementation processes and runbooks, and contribute feedback to help refine them over time
• Participate in knowledge-sharing sessions and internal trainings to grow your technical and process expertise

Requirements:

• 1-2 years of general IT experience
• Strong attention to detail, particularly when reviewing documentation and validating data
• Ability to manage a steady ticket queue, prioritize work, and consistently meet deadlines
• Clear written and verbal communication skills, with the ability to provide concise updates to internal stakeholders
• Demonstrated ability to collaborate across multiple internal teams
• Comfort working in a fast-paced environment where requirements may change frequently
• Proactive mindset — willing to ask questions, flag issues early, and seek guidance when needed
• Self-motivated with the ability to work independently in a fully remote setting
• Linux command line experience
• Exposure to Ansible or basic automation concepts
• Familiarity with Jira
• Experience in Healthcare IT or other highly regulated industries
• Prior experience collaborating with DevOps or engineering teams