Staff Solutions Engineer

LaunchDarkly is seeking a talented Staff Solutions Engineer who will act as a trusted technical advisor to their largest Enterprise prospects and customers. This role is crucial for the Enterprise sales strategy, focusing on both acquiring new customers and expanding existing relationships.

Responsibilities:

• Drive technical discovery, architecture design, and PoC implementation throughout the pre-sales lifecycle
• Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions
• Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders
• Cultivate trust and credibility with customers, identifying technical champions and positioning as a strategic advisor
• Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap
• Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability
• Mentor junior team members, foster technical excellence, and share industry best practices across the SE team
• Maintain expert-level knowledge of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies
• Respond to RFPs, and manage technical environments to support enterprise sales motions
• Translate complex client requirements into scalable, sustainable, and technically sound solutions
• Represent LaunchDarkly at industry events and customer engagements through travel as needed

Requirements:

• Bachelor's degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience)
• 12+ years of experience in a solutions engineering, sales engineering, or systems architecture customer facing role
• Extensive knowledge of cloud platforms, expertise in at least one (e.g., AWS, Azure & Google Cloud)
• Demonstrated excellence in leading & documenting proof of concepts and building technical & deal champions
• Experience with security and compliance frameworks PII, PCI, HIPAA
• Extensive excellence and background in areas such as the SDLC, cloud architecture or DevOps
• Excellent communication and presentation skills. Demonstrated history of presenting thought leadership to the broader industry
• 50% travel required