A-Line Staffing Solutions is a leading staffing agency focused on providing workforce solutions in the healthcare sector. They are seeking a Healthcare Data Entry Specialist who will be responsible for accurately entering and processing member provider selection requests while maintaining high accuracy and productivity standards.
Responsibilities:
- Track and process change request forms and doctor selection requests received through the member portal and internal system queues in an accurate and timely manner
- Process provider termination requests by completing membership moves and initiating required termination letter requests to impacted members
- Manually process provider selections for members who cannot be assigned through automated health plan systems
- Track and report provider selection errors identified through call center activity and system discrepancies
- Retrieve, review, and process returned mail and faxed documentation
- Process member disenrollment requests related to provider and plan changes
- Key member and provider-submitted correspondence and administrative records with a focus on accuracy and productivity targets
Requirements:
- Ability to type a minimum of 60 WPM with 95% accuracy or higher (typing test required)
- High school diploma or equivalent required
- 1+ years of data entry experience required
- Strong attention to detail and ability to work within multiple system queues
- Comfortable working independently in a remote CST environment
- Reliable internet connection required
- Healthcare data entry experience preferred
- Claims, correspondence, appeals, or medical records experience preferred