ServiceNow SPM Developer (Demand & PPM)

Position Summary

Support enhancements to an existing ServiceNow Strategic Portfolio Management (SPM) implementation used for Demand Management and Project Portfolio Management (PPM). The role focuses on process improvements, reporting enhancements, workflow customization, and integration between demand and project management functions.

Responsibilities

• Enhance Demand Management and PPM implementations
• Develop custom workflows and business rules
• Create database views and custom reporting solutions
• Build dashboards and executive reporting
• Implement custom ACLs and security controls
• Support process modernization initiatives
• Configure enhancements to existing SPM modules

Required Skills

• ServiceNow SPM experience
• Demand Management
• Project Portfolio Management (PPM)
• ServiceNow scripting
• Reporting and dashboard development
• Database views
• ACL development

Preferred Skills

• PMO process experience
• Portfolio governance experience
• Financial/project reporting