Product Manager - Contract

Lazer Technologies is a world-class digital product studio seeking a Product Manager to help shape, define, and deliver large-scale Shopify commerce experiences for leading brands. In this role, you will bridge the gap between strategy, delivery, and technology, translating discovery insights into actionable roadmaps and ensuring every project delivers measurable value.

Responsibilities:

• Lead client discovery sessions post-sale to understand business goals, customer journeys, and operational processes
• Partner with Technical Architects, Solutions Engineers, and Delivery Managers to define clear project scope and alignment
• Translate discovery findings into a product vision, measurable objectives, and an agreed scope baseline
• Support decision-making around change requests, scope variations, and timeline impacts, balancing commercial, technical, and client needs
• Build and maintain a structured product backlog — defining epics, user stories, and acceptance criteria with clarity and priority
• Facilitate trade-off discussions with client and internal teams, ensuring alignment with scope and outcomes
• Own the roadmap and prioritization process for migrations, new builds, and optimization projects
• Work closely with Delivery Managers, Technical Architects, and Engineers to ensure delivery aligns with defined goals
• Provide continuous product context during sprints, removing ambiguity and safeguarding scope boundaries
• Support UAT and client enablement before and after releases
• Focus on KPIs tied to conversion, AOV, retention, scalability, and operational efficiency
• Review delivered functionality with clients, recommending iterative improvements while maintaining scope discipline
• Act as a strategic product partner, driving growth and long-term value for enterprise Shopify clients
• Help establish Product Management as a discipline within the agency — building frameworks for discovery, documentation, and delivery
• Mentor peers in product-led, scope-driven thinking across teams
• Contribute to agency thought leadership, developing case studies and best practices for enterprise commerce

Requirements:

• 3+ years of experience in Product Management or similar roles (Business Analyst, Product Owner), ideally within a brand, agency, or consultancy environment
• Proven track record of delivering large-scale digital commerce projects, including platform migrations from legacy systems like SFCC, Magento, or Hybris to modern SaaS ecosystems
• Deep familiarity with Shopify Plus and the broader commerce technology stack — from ERP and OMS to PIM, CRM, CDP, and payments
• Thrive in enterprise stakeholder environments, collaborating confidently with C-suite, product, and engineering teams
• Fluent in agile delivery practices (Scrum, SAFe) and discovery frameworks, with a structured yet flexible mindset
• Exceptional communicator and facilitator who can bring clarity, alignment, and focus to complex, multi-stakeholder projects
• Combine technical literacy (APIs, integrations, architecture fundamentals) with strong commercial acumen, always focused on ROI and client value
• Analytical and detail-oriented, comfortable defining and tracking KPIs that measure success and impact
• Adaptable and thrive in ambiguity — driving clarity, protecting scope, and helping teams deliver meaningful results
• Experience supporting multi-market or international merchants
• Familiarity with CRO, experimentation, and analytics tools
• Experience building or scaling a product management practice within an agency