Business Process Analyst

Eaton is a global power management company, and they are seeking a Business Process Analyst to support their Construction Digitalization initiative. The role involves collaborating with cross-functional teams to optimize workflows, implement standardized processes, and drive strategic change within the organization.

Responsibilities:

• Assess current design and configuration processes to identify inefficiencies, gaps, and opportunities for standardization and improvement
• Lead and support the implementation of standardized, scalable processes and digital workflows across multiple product lines to improve execution and adoption
• Apply change management and continuous improvement methodologies to drive successful adoption, compliance, and measurable business outcomes
• Develop and maintain project plans, documentation, and risk mitigation strategies to ensure timely delivery of high quality user and business solutions
• Partner with business leaders, IT, subject matter experts, and remote teams to align priorities, resolve constraints, and deliver integrated solutions
• Support digital initiatives through training, hands on enablement of key users, and collection of metrics to evaluate performance and inform continuous improvement

Requirements:

• Bachelor's degree from an accredited educational institution
• Minimum 5 years experience in electrical or construction industry
• Minimum 3 years experience in: process improvement, sales, project management, commercial construction projects, continuous improvement, customer support or digital customer experience
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc
• Ability to collaborate digitally with global teams, build internal and external relationships to achieve project goals and drive change
• Strong organizational skills – ability to manage the timely execution of multiple tasks and projects
• Strong communication and presentation skills – both verbal and written with ability to create status reports and technical presentations to stakeholders
• Demonstrated customer focused skills and behaviors
• Knowledge of the construction project lifecycle including submittal processes
• Change management and design thinking experience
• Knowledge of design and engineering software: Revit / BIM, Enovia, Bluebeam, etc
• Knowledge of Bidmanager/CPQ
• Knowledge of Salesforce
• Knowledge of Autodesk suite of products including Autodesk Construction Cloud