Director, Product Design

Jeppesen ForeFlight builds industry-leading aviation software and is seeking a Director, Product Design to lead the evolution of user experience in an AI-native era. This role involves driving design strategy and execution while collaborating with various teams to enhance product quality and user satisfaction.

Responsibilities:

• Define and execute design strategy across major product initiatives and user experiences
• Lead, mentor, and grow teams across Product Design, UX Research, and Design Systems
• Establish and promote design best practices that improve usability, safety, efficiency, and customer satisfaction
• Foster a strong culture of user-centered design and continuous improvement
• Ensure high-quality design execution across multiple product teams
• Partner closely with Product, Engineering, Data Science, and Business stakeholders to deliver customer value
• Build strong working relationships across functions and help align teams around shared goals and priorities
• Influence product direction through customer insights, design expertise, and data-informed decision-making
• Help navigate complex product decisions within a highly regulated and safety-critical environment
• Help shape the design strategy for AI-assisted and AI-powered aviation workflows
• Collaborate with AI and engineering teams to create intuitive, trustworthy user experiences
• Contribute to frameworks that support transparency, explainability, and human oversight in AI systems
• Drive experimentation and innovation around intelligent recommendations, automation, and emerging workflows
• Advocate for responsible AI practices that deliver meaningful customer value
• Partner with Design and Engineering teams to evolve ForeFlight's design system
• Drive consistency, accessibility, scalability, and maintainability across products and platforms
• Improve design-to-development workflows and collaboration practices
• Support adoption of modern design tools and AI-enabled workflows
• Collaborate closely with Engineering to ensure high-quality execution of user experiences
• Use prototyping to accelerate learning, alignment, and decision-making

Requirements:

• 10+ years of product design experience
• 3+ years leading design teams and developing design talent
• Strong fluency in English, both written and verbal
• A portfolio demonstrating end-to-end product design leadership, systems thinking, and measurable business impact
• Experience leading design initiatives for complex software products
• Strong cross-functional collaboration and stakeholder management skills
• Demonstrated success partnering with Product and Engineering teams
• Experience contributing to or scaling design systems
• Experience driving initiatives across multiple product teams
• Understanding of modern AI product development and user experience principles
• Ability to communicate design decisions effectively to technical and non-technical audiences
• Proficiency with modern design tools such as Figma
• Experience in aviation, aerospace, transportation, mapping, navigation, or mission-critical software
• Experience designing AI-powered enterprise or consumer products
• Familiarity with modern frontend technologies and design-to-development workflows
• Experience working in highly regulated or safety-sensitive environments
• Experience supporting distributed teams
• Preference is for this candidate to be located in Austin, TX or Denver, CO