Staff Product Manager - Supply Experience

ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. The Staff Product Manager will reimagine the professional onboarding journey, ensuring a seamless and efficient experience for healthcare workers connecting with facilities.

Responsibilities:

• Drive professional onboarding experience from registration and identity verification to credential collection and first-shift readiness
• Focus relentlessly on accelerating how fast a professional can move from signing up to actively and compliantly working on the platform
• Move beyond basic UI improvements by actively incorporating AI-native workflows and agentic solutions to solve manual, high-friction onboarding steps
• Act as the most demanding, well-specified consumer of our internal credentialing rules engine, ensuring onboarding gets what it needs to create a fast, clear, and confidence-building user experience

Requirements:

• 7-9 years in product management, with at least 3 years on marketplace or platform products with supply-side onboarding complexity
• Demonstrated success improving funnel conversion in credentialing-heavy, regulated, or compliance-driven environments
• Real-world experience designing and deploying AI agents or automated intelligence within production workflows
• Strong data instincts and the ability to connect onboarding throughput directly to business outcomes like supply liquidity and fill rate
• Proven ability to lead and deliver across ownership boundaries, working seamlessly with engineering, compliance, and peer product teams