Product & Solutions Manager, Identity Initiatives

Prove is a company focused on phone-centric identity tokenization and cryptographic authentication solutions. They are seeking a Product & Solutions Manager for Identity Initiatives who will be responsible for creating new capabilities in Prove's platform, managing product planning, and supporting sales and client teams with technical solutions.

Responsibilities:

• Manage & prioritize roadmap, partnering with leadership, technology, solutions, marketing, & sales/customer success
• Manage enhancements & partner with engineering to review backlog, story requirements, and ensure accurate and timely delivery
• Partner with Sales and Solutions Engineering on technical discovery, POCs, and customer demos for biometric capabilities
• Act as internal and external SME on Prove's biometric and identity innovation stack
• Support RFP/RFI responses and technical sales conversations
• Identify and maintain full list of product configurations, including third party components and implementation details as well as publishing internal documentation
• Validating and reporting on the status and health of each capability
• Partner with Risk, Legal, Compliance, Information Security to ensure platform capabilities meet all necessary risk & regulatory requirements
• Partner with Technical writers as appropriate to ensure customer-facing documentation is up-to-date and clear
• Partner with Client Success to resolve client issues surrounding implementation, billing and, reporting
• Communicate effectively with internal stakeholders and set realistic expectations
• Performing other duties as assigned

Requirements:

• 5+ years experience in a customer-facing product management, solution engineering, sales engineering, technical consulting, or equivalent experience
• Experience with creating and deploying biometric, identity, risk and/or compliance offerings capabilities
• Demonstrated track record crafting technical product positioning, messaging, and content, with the ability to synthesize and present complex concepts to non-technical audiences
• Strong technical background, either from academic, engineering, or hands-on product development experience
• Strong consensus and relationship-building skills, with experience marshaling resources across different functions of an organization
• Excellent time management skills, ability to multitask, prioritize, and detail-oriented
• Exceptional verbal, written and presentation skills
• Experience in a high growth startup/pre-IPO technology companies with quickly expanding teams and aggressive revenue growth plans
• Promoting, maintaining and enhancing our cultural values of humility, passion, inclusion, and leadership
• Experience with privacy-preserving cryptographic techniques a plus
• Experience with identity management platforms (Okta, Entra, etc.) a plus