Sr. Director, Product Management Hardware

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. The Senior Director of Product Management will lead the hardware strategy and technical roadmap for Vivint’s core hardware and smart home ecosystem, focusing on deploying advanced machine learning and AI experiences. This role involves managing a team of Technical Product Managers and ensuring seamless integration of devices for customer safety and efficiency.

Responsibilities:

• Own the definition, multi-year sequencing, and execution of Vivint’s core device portfolio roadmap (including intelligent cameras, panels, sensors, and perimeter security devices)
• Serve as the strategic thought leader on how disparate hardware endpoints, cloud platforms, and local connectivity protocols function together as a unified, frictionless, and personalized Vivint ecosystem
• Autonomously identify, evaluate, and secure investment for "white space" opportunities, disruptive hardware technologies, and emerging connectivity standards to expand the enterprise footprint
• Define and drive the technical product vision for embedded and cloud-based AI experiences, transforming reactive hardware into proactive, predictive systems (e.g., leveraging computer vision, edge-AI processing, and machine learning models)
• Author high-quality, data-driven narrative documents (PRFAQs, 3-Year Operating Plans) to align senior executive leadership (VP+) on high-stakes product investments, technical trade-offs, and architectural dependencies
• Establish and scale rigorous product planning and operational review mechanisms (such as hardware-software integration loops, lifecycle milestones, and usage telemetry tracking) to ensure data-driven iterations across the portfolio
• Directly manage, mentor, and scale a lean team of high-performing Technical Product Managers, fostering a deep culture of product ownership, analytical rigor, and extreme customer-centricity
• Operate independently to influence, unblock, and align a highly matrixed, multi-disciplinary organization spanning Product, Software/Hardware Engineering, Industrial Design, Supply Chain, and AI Data Science teams
• Translate complex, high-level corporate visions into precise, unambiguous technical requirements, maintaining a relentless path from initial prototype optimization to high-volume global manufacturing
• Own the post launch product and data deep dives, ensuring once launched our products are best in class and maintain operability across all devices. While also ensuring that you are building in the right metrics and measurements to self-heal and monitor our hardware once in the market

Requirements:

• 10+ years of product management experience, with at least 5+ years dedicated specifically to shipping complex consumer electronics, IoT devices, or highly integrated smart home ecosystems
• Demonstrated experience managing products that require close coordination with software engineers, hardware architects, and data/AI scientists
• Direct experience with smart home standards (e.g., Matter, Zigbee, Thread) is a significant plus
• 3+ years of experience directly managing and developing technical product professionals, with a proven ability to scale team capabilities
• B.S. or M.S. in a Technical Field (Computer Science, Electrical/Mechanical Engineering, or related discipline); MBA or equivalent business experience preferred
• Proven ability to define long-term product frameworks and navigate intense ambiguity independently
• Deep, end-to-end familiarity with consumer electronics product development, including industrial design constraints, firmware, embedded systems, global supply chain dependencies, and post-launch ecosystem scaling
• Solid technical understanding of how to apply machine learning approaches to consumer-facing hardware architectures (e.g., object detection, predictive automation, and cloud-to-edge processing architectures)
• Exceptional written and verbal communication skills
• Proven track record of presenting complex technical strategies
• MBA or equivalent business experience preferred