Software Engineering Manager

Synapse Health is focused on streamlining the durable medical equipment (DME) process through innovative tech-based solutions. They are seeking a technical Engineering Manager to lead a team in building software that impacts patients, providers, and partners, while guiding technical direction and fostering a culture of continuous improvement.

Responsibilities:

• Lead and develop a team of 4–8 engineers while fostering a culture of ownership, accountability, and continuous improvement
• Partner closely with Product Management and stakeholders to prioritize work, align on business outcomes, and ensure teams are solving meaningful problems
• Collaborate with engineers on technical designs and architectural decisions, helping teams deliver scalable, maintainable, and secure solutions aligned with broader engineering goals
• Provide technical guidance across architecture, implementation, and delivery, helping engineers make sound decisions and navigate tradeoffs effectively
• Maintain a strong understanding of your team's systems and contribute technical insight when needed
• Create clarity in ambiguous situations, helping teams break down complex initiatives into actionable plans and deliver high-quality solutions
• Establish effective operating rhythms and delivery practices that balance execution, quality, and sustainability
• Drive adoption of modern engineering practices including CI/CD, automated testing, observability, AI-assisted development workflows and more
• Coach and mentor engineers through feedback, career development, and technical growth
• Identify technical, operational, and delivery risks early and help teams navigate them successfully

Requirements:

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience
• 8+ years of software engineering experience, including at least one year of experience leading engineers through direct management
• Experience leading engineering teams responsible for customer-facing or business-critical software products
• Strong software engineering fundamentals and the ability to collaborate on technical designs, evaluate tradeoffs, and guide teams toward sound engineering decisions
• Experience designing, building, and operating distributed systems and cloud-native applications in production environments
• Experience partnering closely with Product Management and business stakeholders to prioritize work, make tradeoffs, and deliver business outcomes
• Strong understanding of modern software development practices including CI/CD, automated testing, observability, incident management, and release processes
• Experience working in cloud environments such as Azure, AWS, or GCP
• Demonstrated ability to balance speed, quality, technical debt, and long-term maintainability
• Experience leading teams through ambiguity, organizational change, and evolving business priorities
• Familiarity with regulated environments involving sensitive customer or healthcare data
• Experience with C#, .NET, and Azure is helpful but not required