Senior Project Manager - Ostro Implementation

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. They are seeking a Senior Project Manager, Implementation to manage complex software implementations, ensuring successful and timely launches by coordinating between internal teams and clients.

Responsibilities:

• Manage full-lifecycle software implementation projects from kickoff to go-live, driving clear client communication, proactive risk mitigation, and team accountability to maintain strict timelines
• Manage a portfolio of 10 to 20 concurrent projects, balancing complex, multi-system integrations with standard deliveries
• Configure client applications utilizing no-code flow builders and conduct rigorous quality assurance testing, including preparing annotations for MLR/PRC regulatory submissions prior to release
• Coordinate cross-functionally with Implementation Consultants, Account Executives, Product Managers, and Support teams to ensure seamless project delivery
• Scale implementation operations by developing SOPs, creating integrated template project plans, and continuously optimizing internal tools and discovery processes
• Coach and mentor Associate and Project Manager-level team members to foster professional growth and team efficiency

Requirements:

• 4–6 years of experience managing 10–20 concurrent software implementations, specializing in multi-product rollouts and complex, multi-system integrations
• Built standard SOPs and project templates that improved and streamlined the implementation lifecycle
• Hands-on experience deploying and troubleshooting beta or newly released products
• PMP certification or equivalent
• Experience with MLR/PRC regulatory submissions and annotations in pharma or life sciences
• Background in healthcare technology or a marketing agency
• Experience mentoring or coaching junior project managers