Dematic Corp. is seeking a Controls Engineer for their Technical Support group. The role involves providing remote support to customers in the material handling industry by troubleshooting schematics and PLC logic issues.
Responsibilities:
- Participates in the support of semi-complex systems that integrate hardware and software
- Provides support in semi-complex material specification, schematic troubleshooting and appropriate follow-up
- Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction
- Provides troubleshooting expertise to Dematic's customers
- Travel between 20-30% to different customer locations which may include weekends and overtime
Requirements:
- Bachelor's Degree
- 2+ year's experience in a related field providing Customer Service Support
- Experience with Allen Bradley Logix PLC controls platforms
- Experience with controls hardware troubleshooting
- Siemens and Modicon PLC experience a plus