Key skills
Business DevelopmentPartnership ManagementChannel SalesShopify EcosystemeCommerceSaaSLogisticsTrade Show ManagementShopifyCommunicationCollaborationNegotiationSales
About this role
CWILL is a company focused on strategic partnerships and channel development, and they are seeking a Business Development & Partnerships Manager to drive growth through key infrastructure partnerships and agency development. The role involves managing relationships with logistics partners, executing channel strategies, and overseeing the full partner lifecycle.
Responsibilities:
- Identify, negotiate, and manage relationships with key logistics and infrastructure partners critical to CWILL's product capabilities
- Serve as the primary point of contact for partner integrations, working cross-functionally with our product and engineering teams to ensure smooth collaboration
- Proactively resolve partnership-level issues and maintain long-term relationship health with strategic accounts
- Build and grow CWILL's agency partner program, targeting eCommerce agencies and service providers that work with Shopify DTC brands
- Develop and execute a channel strategy to expand CWILL's reach through referral partners, resellers, and ecosystem players
- Own end-to-end event strategy — from trade show selection and booth planning to on-site execution and post-event follow-up
- Manage the full partner lifecycle: prospecting, onboarding, activation, and ongoing enablement
Requirements:
- 2–3+ years of experience in business development, partnerships, or channel sales — preferably within eCommerce, SaaS, or logistics
- Strong understanding of the Shopify / DTC brand ecosystem and how agencies and service providers operate within it
- Proven track record of building and closing partnership deals, with experience managing multi-stakeholder relationships
- Hands-on experience with trade shows and industry events — you know how to work a room and convert conversations into pipeline
- Excellent communication and negotiation skills; comfortable operating independently in a fast-moving environment
- Bachelor's degree or above
- Background in logistics, shipping, or carrier partnerships is a strong plus