Manager, Software Engineering

One Inc is a rapidly growing company revolutionizing the insurance industry with its digital payments platform. They are seeking a Manager of Software Engineering to lead and grow a team of software engineers, focusing on transforming their Digital Payment platform and enhancing their AI-enabled software development methodology.

Responsibilities:

• As a manager, you will lead and oversee several global teams comprising of professionals, including software engineers and leverage the use of Agentic AI in the development process. Your role will involve coordinating team efforts, ensuring high-quality outputs, and fostering a collaborative environment to drive innovation, quality and efficiency
• Build a technology team that is inclusive of employees and contractors across multiple vendors and geographic regions
• Effectively manage and coordinate teams working on multiple concurrent projects, ensuring timely progress and high-quality deliverables
• Drive strategic technology initiatives by collaborating with cross-functional teams (Product Managers, Architects, Engineers, SMEs, etc.)
• Work in a consultative fashion to improve communication, teamwork, and alignment across teams inside and outside the organization
• Facilitate design and code reviews for new product development
• Requirements Analysis - Lead and Participate in: Sprint planning; User Story Decomposition and Sizing; Team Member assignment of User Stories and Sprint Tasks
• Design and Development – Facilitate the translation of business requirements into technical designs and develop high-quality code that is both scalable and resilient
• Coding Standards - Adhere to coding principles such as SOLID and DRY while applying Secure Coding Standards
• Collaborate with Enterprise Architecture to help develop a microservice architecture which is inclusive of supporting transition states
• Adopt a continuous improvement philosophy to API standards and frameworks. This is inclusive of ensuring that newly developed APIs are fully backward compatible and do not introduce breaking changes
• Lead the implementation of an API Test Automation Framework that is inclusive of Unit Testing and Performance/Load Testing
• Contribute and evolve One Inc’s AI enabled software development methodology
• Guide team members in leveraging AI tools for code generation, refactoring, and documentation, ensuring alignment with secure coding standards and architectural principles
• Remain aware of emerging AI capabilities in software engineering and proactively evaluate and adopt tools that enhance team productivity and platform reliability
• Collaborate with the Security team to maintain PCI compliance of platforms
• Collaborate with Quality Assurance teams to remediate testing gaps and ensure no defects escape to production
• Influence and contribute to end-to-end product architecture and provide feedback on product strategy
• Serve as an engineering leader for escalated client impacting events, while driving issue resolution, and long-term preventive actions
• Respond to production issues in line with SLAs, ensuring quick resolution and communication of incidents
• Troubleshoot production issues by leading engineers to implement fixes while ensuring platform stability and performance
• Provide input into long-range product requirements, best practices, and operational guidelines to improve platform reliability and serviceability
• Create and manage Key Performance Indicators (KPIs) to continuously elevate engineering standards
• Contribute to documenting One Inc engineering best practices while ensuring consistent team adherence
• Continuously monitor platform performance metrics and proactively mitigate potential scalability issues

Requirements:

• Bachelors degree
• More than 10 years of software development experience
• 3+ years of management experience within software engineering
• Experience leading engineers working with several programming languages, such as C#, .NET Core, Java, PHP and REST API
• Experience in Azure or AWS
• Experience with Cloud Native Architecture, Containers, and Microservices
• Proficient in TDD (Test Driven Development), Domain Driven Architecture, Service Oriented Architecture, and Self-Contained Services
• Effective Communication: Proficient in written and verbal English communication
• Ability to effectively collaborate across cross-functional teams
• Ability to mentor and coach team members, helping them understand architectural concepts and advancing their technical development
• Ability to work with cross-functional teams (developers, architects, security analysts) to remediate issues and implement sustainable technology changes
• Ability to create and monitor Key Performance Indicators (KPIs) to drive continuous improvement and engineering excellence
• Familiarity with PHP SugarCRM Framework
• Experience working as a software engineer in insure-tech or fin-tech space
• Experience in credit card transaction processing
• Demonstrated success in designing solutions for high volume, scalability, and availability in these domains
• Ability to independently lead and deliver large, complex projects
• Experience with Agile development methodology (e.g., Scrum)
• Working knowledge of AI-enhanced development tools such as GitHub Copilot, Cursor, and similar platforms to accelerate coding, improve code quality, and streamline debugging workflows