Marketing Operations Manager (Remote | US Hours)

Pizza Boli's is seeking an experienced, data-driven, and highly organized Marketing Operations Manager to lead marketing execution, analytics, automation, vendor management, and operational excellence across a growing multi-location restaurant brand. This role requires a strategic operator who can manage people, systems, technology, and performance while ensuring marketing initiatives are executed efficiently and deliver measurable business results.

Responsibilities:

• Lead end-to-end marketing operations, project management, and campaign execution
• Manage internal teams, agencies, contractors, and external marketing partners
• Drive cross-functional collaboration between Marketing, IT, Operations, Sales, and Executive Leadership
• Establish and optimize marketing workflows, SOPs, and operational processes
• Oversee budgets, timelines, deliverables, and vendor performance
• Monitor and improve marketing KPIs including ROAS, CPA, CAC, Conversion Rate, LTV, and Attribution
• Manage marketing technology stack, CRM systems, automation platforms, and API integrations
• Ensure data integrity, reporting accuracy, and seamless information flow across systems
• Develop dashboards and reporting frameworks to support executive decision-making
• Lead marketing automation initiatives and operational efficiency projects
• Evaluate emerging technologies, AI solutions, and growth opportunities to improve marketing performance

Requirements:

• 5+ years of experience in Marketing Operations, Marketing Project Management, Growth Operations, or a related role
• Proven experience leading teams, agencies, and cross-functional stakeholders
• Strong background in marketing technology, analytics, and operational management
• Hands-on experience with API integrations, CRM systems, and marketing automation platforms
• Advanced proficiency in Google Analytics (GA4), Google Tag Manager, and Google Ads
• Strong analytical, reporting, Excel, and data interpretation skills
• Experience working remotely within US business hours
• Exceptional communication, organization, and project management capabilities
• Ability to manage multiple priorities in a fast-paced environment
• AI Certifications from recognized providers (Google, Microsoft, OpenAI, AWS, Meta, HubSpot, or equivalent)
• Demonstrated experience implementing AI solutions within marketing operations
• Experience leveraging AI for automation, customer segmentation, personalization, reporting, and campaign optimization
• Knowledge of AI Search, Generative Engine Optimization (GEO), Answer Engine Optimization (AEO), and modern SEO best practices
• Experience integrating AI tools into marketing workflows and business processes