Forward Deployed Engineer

PermitFlow is an applied AI company redefining how America builds by tackling information challenges in the construction industry. The Forward Deployed Engineer will work closely with customers to build integrations and software solutions, ensuring that the product meets real-world needs and providing feedback to improve the platform.

Responsibilities:

• Sit with customer operations during pre-sale and early pilots. Map how their permitting work really happens, not the demo version
• Prototype against the customer's real data and integrations (ServiceTitan, Salesforce, Procore, and others) during the pilot. Ship a working slice that earns the deal
• Turn the messy, customer-specific rules you find into reusable product, not one-off code
• Build production feedback loops. Confidence scores, human overrides, and downstream metrics flow back into the product
• Build reusable integration pieces. What you build for the first customer becomes a setting the next customer can turn on
• Champion the customer perspective inside the company. Bring what you learn back to product, design, and engineering
• Work cross-functionally to help shape the product roadmap