PMO and Strategic Project Manager

Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. The PMO and Strategic Project Manager is responsible for managing project-related assignments, ensuring operational projects are integrated and maintained, and supporting strategic partnerships and project methodologies across the division.

Responsibilities:

• Supports ACG leadership on highest value strategic projects across the division, focusing on technology, carrier and product strategy, Business Unit market assessments, operations optimization, data, analytics and AI
• Drives projects independently; manages project scoping, performs analysis, formulates answers, socializes with leadership, supports implementation
• Develops a strong understanding of ACG’s businesses and their competitive advantage, competitive landscape, and regulatory frameworks to support ACG strategy development
• Supports ACG leadership in developing strategic partnerships with carrier partners
• Identifies new products to launch with the help of Business Unit leadership
• Leads the development and management of resources to improve client and insurance market analytics and benchmarking tools
• Identifies areas in need of process improvement and develops methods and/or tools to improve deliverables
• Develops and implements organization wide policies, workflows and procedures including corresponding measurement tools with an emphasis on workload re-balancing and best practices
• Ensures that appropriate measurement tools are in place to effectively manage workflows and individual results
• Works with brokerage teams and support resources to improve workflows involving client policies and service levels for efficiency and accuracy
• Advocates for the enhanced use of technology and training where appropriate
• Partners with Corporate Services business units (i.e. Facilities, IT, Accounting, Legal) to facilitate efficient business operations
• Supports ACG tech teams to provide business view of new technology platforms and applications to improve policy servicing, data capture and analytics for the benefit of brokerage staff and clients
• Presents opportunities for Automation and Artificial Intelligence to improve effectiveness and efficiency
• Supports strategic project management across ACG projects through prioritization and resource allocation
• Establishes project methodologies and sets performance expectations and indicators
• Responsible for project reporting and risk management, including executive reporting, risk reporting and escalation, and cross-project coordination and dependencies
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information)
• Performs all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates
• Performs other duties as assigned

Requirements:

• Bachelor's Degree or equivalent combination of education and experience
• Four (4) or more years related work experience
• Experience leading complex cross-functional projects to achieve business goals
• Proficient in Microsoft Office products
• Excellent verbal and written communication skills
• Good problem solving and time management skills
• Good planning, organizational and prioritization skills
• Ability to work within a team and to foster teamwork
• Ability to interface with executives – internal and external
• Ability to think strategically