Key skills
Requirements documentationTestingSystem implementationInsurance conceptsFinancial services conceptsQuality AssuranceUser Acceptance TestingActuarial terminologyAnalyticsCommunicationSales
About this role
EXL is a leading data analytics and digital operations company focused on transforming business models and driving better outcomes for clients. The Junior Business Analyst will support Senior Analysts in gathering and documenting business requirements for LifePRO system implementations while learning about insurance products and contributing to analysis and testing activities.
Responsibilities:
- Assist in documenting business and product requirements based on client needs
- Support test case creation and execution for Quality Assurance activities
- Participate in system testing and validation of changes
- Help reproduce reported issues to support debugging and resolution
- Assist with proof-of-concept activities to understand system capabilities
- Participate in client meetings as a supporting team member
- Learn actuarial and insurance concepts relevant to supported products
- Support internal documentation, projects, and sales initiatives as assigned
Requirements:
- 0–3 years of relevant experience
- Bachelor's degree or equivalent experience
- Foundational understanding of insurance or financial services concepts
- Strong communication skills and willingness to learn
- Bachelor's degree from an accredited college or university in business, mathematics, statistics, actuarial science, information systems, or a related field, or equivalent relevant work experience
- Exposure to requirements documentation, testing, or system implementation activities
- Basic understanding of insurance or financial services concepts
- Strong written and verbal communication skills
- Willingness to learn technical systems and actuarial terminology
- Internship or early career experience in the insurance or financial services industry
- Familiarity with business requirement documents, functional specifications, or test case documentation
- Exposure to Quality Assurance or User Acceptance Testing
- Coursework or progress toward actuarial exams is a plus but not required
- Experience working on small to medium‑sized projects as part of a team
- Ability to learn actuarial terminology and apply basic actuarial concepts with guidance
- Interest in developing consulting, presentation, and client‑facing skills