Senior Project/Program Management

Fiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers. They are seeking a seasoned Senior Project or Program Manager with expertise in managing complex client engagements within the banking industry, focusing on large-scale project delivery and stakeholder engagement.

Responsibilities:

• Serve as the primary point of contact and trusted advisor to executive sponsors, owning the client relationship across complex engagements or multiple concurrent programs
• Lead and facilitate executive-level discussions, ensuring alignment across business and technology stakeholders
• Drive full project lifecycle delivery, including planning, execution, and delivery of banking conversion initiatives and M&A activities
• Oversee program governance including risk management, schedule oversight, and issue/action tracking to ensure timely and successful delivery
• Provide strategic and objective feedback to clients, holding all parties accountable and maintaining momentum throughout the engagement
• Manage and mentor multiple sub-project managers (internal and external) to ensure consistent project execution and alignment with overall program goals
• Leverage strong knowledge of bank operations to guide conversations, identify impacts, and shape solutions—while detailed functional expertise is not required, a working knowledge is beneficial
• Have an in-depth understanding of the technical ecosystems that most institutions rely on to operate. While specific core provider knowledge is helpful, understanding should be core agnostic

Requirements:

• 10+ years of project or program management experience, ideally in banking or financial services
• Proven experience leading conversion projects and M&A integrations
• Exceptional stakeholder management skills, with a demonstrated ability to build relationships at the executive level
• Deep understanding of program-level risk, issue, and schedule management
• Ability to manage multiple workstreams and adapt to dynamic client environments
• PMP or similar certification preferred
• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role