ComResourceRemote
IT Security Operations Engineer
United States of America
Full Time
3 hours ago
H1B Sponsor Likely
Key skills
Help desk supportEndpoint lifecycle managementMobile Device Management (MDM)Patch managementHardware/software managementIdentity and Access ManagementAzure ADEntra IDOktaMulti-Factor Authentication (MFA)Single Sign-On (SSO)Network operationsMicrosoft 365 (M365)Enterprise applicationsUser onboarding/offboardingAccount provisioningAccess reviewsIT Service Management (ITSM)FreshServiceServiceNowSecurity Information and Event Management (SIEM)Endpoint Detection and Response (EDR)Email security platformsWeb security platformsSecurity event triageIncident containmentVulnerability scanningEndpoint protectionThreat detection rule developmentLog reviewAnomaly detectionSecurity control monitoringSecurity reportingSOC 2 complianceISO 27001 complianceNIST complianceClient engagementAzureSSOLeadershipCollaboration
About this role
ComResource is a company that specializes in providing IT and security operations support. They are seeking an IT Security Operations Engineer to work hands-on across multiple client engagements, providing enterprise IT support and security operations to ensure client environments are secure and operational.
Responsibilities:
- Provide L1/L2/L3 help desk and end-user support across client environments
- Manage endpoint lifecycle: deployment, MDM administration, patching, and hardware/software management
- Administer identity and access management (Azure AD/Entra ID, Okta, MFA, SSO)
- Support corporate IT infrastructure: network operations, collaboration tools (M365), enterprise applications
- Manage user onboarding/offboarding, account provisioning, and access reviews
- Maintain ITSM documentation and work within ticketing systems (FreshService, ServiceNow, or similar)
- Support IT vendor relationships and escalations
- Monitor security alerts from SIEM, EDR, and email/web security platforms
- Triage and investigate security events; coordinate incident containment and remediation
- Operate vulnerability scanning tools; prioritize findings and track remediation to closure
- Administer and optimize endpoint protection (EDR) and identity security monitoring
- Support threat detection rule development and tuning
- Conduct log review, anomaly detection, and security control effectiveness monitoring
- Assist with security reporting and contribute to client-facing dashboards and metrics
- Work across multiple concurrent client engagements under leadership
- Participate in client meetings, document findings, and contribute to deliverables
- Maintain operational runbooks and playbooks for client environments
- Support compliance activities (SOC 2, ISO 27001, NIST) as part of broader engagements
Requirements:
- Provide L1/L2/L3 help desk and end-user support across client environments
- Manage endpoint lifecycle: deployment, MDM administration, patching, and hardware/software management
- Administer identity and access management (Azure AD/Entra ID, Okta, MFA, SSO)
- Support corporate IT infrastructure: network operations, collaboration tools (M365), enterprise applications
- Manage user onboarding/offboarding, account provisioning, and access reviews
- Maintain ITSM documentation and work within ticketing systems (FreshService, ServiceNow, or similar)
- Support IT vendor relationships and escalations
- Monitor security alerts from SIEM, EDR, and email/web security platforms
- Triage and investigate security events; coordinate incident containment and remediation
- Operate vulnerability scanning tools; prioritize findings and track remediation to closure
- Administer and optimize endpoint protection (EDR) and identity security monitoring
- Support threat detection rule development and tuning
- Conduct log review, anomaly detection, and security control effectiveness monitoring
- Assist with security reporting and contribute to client-facing dashboards and metrics
- Work across multiple concurrent client engagements under leadership
- Participate in client meetings, document findings, and contribute to deliverables
- Maintain operational runbooks and playbooks for client environments
- Support compliance activities (SOC 2, ISO 27001, NIST) as part of broader engagements