McGraw Hill is dedicated to delivering digital learning experiences that transform education for learners and educators. The Senior Director, Product Management - Content Transformation will lead the transformation of authoring and content development processes, ensuring high-quality curriculum delivery through effective management of tools and workflows, while integrating AI capabilities for enhanced efficiency.
Responsibilities:
- Manage the multi-year business plan and roadmap for School Content Transformation, including alignment with MH-wide content modernization initiatives
- Set the overall vision and roadmap for the transformation of MH School’s content development ecosystem, including print and digital
- Lead build/buy/partner decisions for content authoring, management, and production ecosystems
- Develop business cases and partner with leadership on investment decisions
- Establish a clear roadmap that is aligned to product milestones such that savings can be realized alongside implementation of tools
- Oversee the enablement of cross functional product, content and design teams in adopting new workflows and tools, to serve the scaling need with a focus on change management and post-launch KPI tracking
- Define, prioritize, and govern a multi-year roadmap for content management & tooling, workflows, and AI enablement
- Align roadmap across product portfolios, platform teams, and content organizations to ensure consistency and scale
- Drive prioritization tradeoffs based on business value, ROI, and operational impact
- Collaborate with other BU’s in standardization & alignment of parts of the ecosystem that can drive value enterprise wide
- Lead cross-functional discovery as needed to identify process inefficiencies and define standardized, scalable workflows
- Translate content development needs (capacity, speed, quality) into product and platform requirements
- Ensure tools and capabilities developed by Product/Platform teams are effectively adopted and integrated into content workflows
- Establish operating models and feedback loops between Content, Product, and Engineering teams
- Lead adoption of new systems and workflows across distributed content teams
- Enable teams through communication, training, and support to ensure sustained impact
- Identify, prioritize, and scale AI use cases across content generation, tagging, and workflow automation
- Partner with Data Science, Engineering, Legal, and Data Ethics teams to ensure responsible and scalable AI implementation
- In partnership with the CPO and CAO, define KPIs for content acceleration and establish measurement frameworks across portfolios
- Monitor performance and continuously improve tools, workflows, and adoption
Requirements:
- Bachelor's degree
- 12+ years of progressive experience in Product Management, Digital Transformation, Content Platforms, or related leadership roles
- 6+ years of experience leading enterprise-scale product or content transformation initiatives
- A proven track record of leading large-scale publishing or content transformation in complex, global organizations
- Deep expertise in content strategy, digital publishing, and AI-driven innovation
- Ability to lead complex, cross-functional initiatives from concept through execution
- Demonstrated ability to influence without authority in a highly matrixed organization
- Experience modernizing legacy publishing operations and setting new benchmarks/processes
- Master's degree preferred
- Experience within education technology, digital publishing, learning platforms, media, or content-driven organizations
- Familiarity with AI/ML applications in content operations, personalization, and workflow automation
- Knowledge of accessibility standards, localization workflows, and global content operations
- Experience partnering with Data, AI, and Engineering teams on enterprise transformation initiatives
- Background in enterprise SaaS product management and platform modernization efforts
- Experience leading large-scale digital transformation or enterprise content migration programs
- Experience managing multi-year roadmaps and aligning stakeholders across Product, Engineering, and Operations
- Strong financial and operational acumen, including business case development and ROI analysis
- Ability to balance strategic vision with operational execution and delivery excellence
- Exceptional executive presence, with the ability to inspire, align, and mobilize cross-functional teams and stakeholders of all levels, including the MH Executive Leadership team
- Strong communication and facilitation skills across technical and non-technical stakeholders
- Proven ability to define and operationalize centralized strategies across distributed teams
- Strong understanding of content management and scalable capability development
- Comfortable challenging the status quo (while knowing what really matters from the past), pioneering new models, and shaping the future of content delivery