Lead ServiceNow Platform Engineer

Basic Qualifications:

• 5+ years' experience in ServiceNow platform engineering, software engineering, or technical operations roles supporting enterprise platforms.
  • Strong understanding of performance optimization, engineering standards, release practices, and operational resilience.
  • Hands-on experience improving maintainability, scalability, and observability in complex environments.
  • Proven ability to balance delivery speed with control, supportability, and long-term platform integrity.
• Must be onsite at the client in one of the following locations: Raleigh, NC; Charlotte, NC; Wilson, NC; Richmond, VA; or Atlanta, GA

Preferred Qualifications:

• Bachelor's Degree preferred
• Experience supporting service-centric or Service-Aware operating models.
  • Familiarity with platform lifecycle management, observability practices, and engineering governance.
  • Background in highly regulated or high-availability environments.
  • Relevant engineering or platform certifications.