Help Desk Analyst(Local to CT)
Middletown, Delaware, United States of America
Contract
3 days ago
$37 USD
Key skills
Active Directory
About this role
REQUIRED SKILLS AND EXPERIENCE
In addition, the agency
requires:
A minimum of one (1) year of prior experience demonstrating the following knowledge
and skills:
1. PC Hardware and software installation
2. End user support - face to face and via telephone
3. Excellent customer service skills
It s highly desirable that the candidate also have:
1. Experience with computer system and user administration.
2. Technical familiarity with Microsoft Active Directory.
3. Experience with Windows 10,11
4. Experience with Office 365
5. Experience with Device Management, Device Imaging, Device Troubleshooting
4. ADMINISTRATIVE CONSIDERATIONS
WORK SCHEDULE: Full-Time 40hrs - Monday - Friday, 8 AM - 5 PM
STATE RESOURCES AND OVERSIGHT: DCF IS Management
SECURITY/PRIVACY CONSIDERATIONS: Comply with Vendor Qualification, DCF Child Protection Background Check, FBI Fingerprint Background Check and DCF Non-disclosure Agreement