Claroty is a leader in cyber-physical systems protection, and they are seeking a Solutions Engineer to serve as a technical advisor throughout the sales lifecycle. In this role, you will collaborate with various teams to design and deliver cybersecurity solutions for enterprise customers in sectors such as industrial, healthcare, and energy.
Responsibilities:
- Serve as the go-to technical resource for the sales team and prospective customers
- Understand customer challenges and pain points related to OT/ICS cybersecurity. Conduct detailed technical discovery to qualify opportunities and tailor solutions
- Deliver compelling, customized product demonstrations and technical presentations to a wide range of audiences, from engineers to C-level executives
- Plan, manage, and execute successful Proof of Concepts (PoCs) and technical evaluations. Document and present PoC results, demonstrating the value and ROI of the Claroty platform
- Architect and propose Claroty solutions that meet the technical requirements and business objectives of customers, including integrations with existing IT and security infrastructure (e.g., SIEM, firewalls, and asset management systems)
- Respond to technical sections of RFPs, RFIs, and other customer questionnaires
- Stay current with trends in industrial control systems, cybersecurity threats, and competitor technologies. Provide market and product feedback to the Claroty product and engineering teams
- Represent Claroty at industry conferences, trade shows, and other events. Conduct webinars and contribute to technical content creation
Requirements:
- 5+ years in Sales Engineering, Solutions Architecture, or a similar customer-facing technical role, preferably within cybersecurity, industrial automation, networking, or enterprise SaaS
- Expert-level L2–L4 troubleshooting. Mastery of traffic acquisition (SPAN/RSPAN, TAPs, virtual switching) and virtualization (VMware, Hyper-V)
- Deep knowledge of industrial protocols (Modbus, CIP, DNP3, IEC 61850) and architect-level understanding of the Purdue Model
- Ability to translate 'bits and bytes' into mission-level impact for non-technical stakeholders
- Proven ability to manage multiple PoCs and complex RFP timelines simultaneously
- Relevant certifications: CISSP, GICSP, or CCNA certifications are highly valued
- Willingness to travel 20-30% as needed